Customer reviews from Whisker
Whisker - Litter-Robot 4 Litter Hopper - White
Average customer rating
4
(653 Reviews)
Rating breakdown 653 reviews
5 Stars
399
4 Stars
74
3 Stars
56
2 Stars
42
1 Star
82
Customer Reviews for Whisker - Litter-Robot 4 Litter Hopper - White
Customer Rating
4
Easy install, minimal control
on October 17, 2024
Posted by: John D.
Install was fairly straightforward, completed in 15 minutes or so. Once installed, it detected the Hopper fairly quickly and dispensed a test batch of litter to confirm function, but did not dispense the first routine bit of litter for a few days. This was despite cat usage and manual cycling, it left us wondering if it really was working properly. It would be nice if there was a feature to manually have it dispense litter on demand. Seems to be working as advertised now that it has properly engaged.
Written by a customer while visiting Whisker
Customer Rating
4
Happy with it, fit and finish a little lacking
on October 17, 2024
Posted by: Ben
Overall this unit is great, the install was really simple and it works flawless. Only a few small complaints, one is that I had a hard time getting the hopper to initially connect, it gave no faults just flashed blue and purple. After following all troubleshooting steps I finally just left it unplugged for a half hour and it connected no problem. Other complaint is the lid doesn't fit as seamlessly as the original and it seems flimsier. Two minor inconveniences for a great unit is acceptable in my book
Written by a customer while visiting Whisker
Customer Rating
2
Loved it but then my robot malfunctioned
on October 16, 2024
Posted by: Syd
Got the litter hopper on a whim and after a trickier more in depth installation than I thought, I was impressed with it. Everything was smooth sailing until I kept getting over torque faults saying the globe was overloaded with litter however it looked fine. My litter robot gave me no issues for over 2 years and then after this is installed it’s not working. I bought a replacement motor that’s on the way but we’ll see. I want to like it but hard to say it didn’t cause the downfall of my robot. Wish I didn’t get it and mess with my machine
Written by a customer while visiting Whisker
Customer Rating
5
So Far....it's great
on October 15, 2024
Posted by: Wes
My wife and I are a bit past our "golden years" and struggle sometimes to do chores that once were merely annoyances. The Litter Robot has, actually, enabled us to keep our beloved cat......and that in turn greatly improves our quality of life. After using the original device for about 6 months, we bought the hood, and it eliminated the only chore still remaining. This thing is WONDERFUL. It was a small challenge for us to install ourselves, but the instructions were clear and by taking it slowly and thoughtfully everything worked fine. We love it, after about a month of flawless operation of the hood.
Written by a customer while visiting Whisker
Customer Rating
3
Work well but it's too small
on October 15, 2024
Posted by: Josh
I like the addition and it works fine but it would be vastly more useful if it was bigger. It does not hold litter for very long before it's empty.
Written by a customer while visiting Whisker
Customer Rating
5
Making my life easier
on October 14, 2024
Posted by: Alan
This accessory is definitely a luxury, but it's nice to have one less thing to worry about.
Pros: Very easy to install. Paired with the app instantly. Set and forget (for a few days).
Cons: While dispensing, the motor is somehow louder than the LR4 when it cycles. A half teaspoon of litter escapes when removing an empty hopper for refill. After refilling, slight delay from the app in detecting it has been refilled.
It just does what you'd expect it to do, and well enough to make it worth it for me. I am currently being treated for cancer and this makes my frazzled life a little bit easier to manage.
Thank you Whisker for continuing to innovate.
Pros: Very easy to install. Paired with the app instantly. Set and forget (for a few days).
Cons: While dispensing, the motor is somehow louder than the LR4 when it cycles. A half teaspoon of litter escapes when removing an empty hopper for refill. After refilling, slight delay from the app in detecting it has been refilled.
It just does what you'd expect it to do, and well enough to make it worth it for me. I am currently being treated for cancer and this makes my frazzled life a little bit easier to manage.
Thank you Whisker for continuing to innovate.
Written by a customer while visiting Whisker
Customer Rating
4
Neat, but not significant
on October 13, 2024
Posted by: bruggles
Easy to install, works as it should, but doesn’t really add a significant enough capacity (at least with two cats) to be a must-have.
I do also wish it kept the litter topped off a little higher than it does, but not a big deal.
I do also wish it kept the litter topped off a little higher than it does, but not a big deal.
Written by a customer while visiting Whisker
Customer Rating
5
Like it
on October 12, 2024
Posted by: PooBot litter H.
So far so good - it has been working well, dispenses litter to keep it at the optimum level.
Written by a customer while visiting Whisker