Customer reviews from Whisker
Whisker - Litter-Robot 4 Litter Hopper - White
Average customer rating
4
(653 Reviews)
Rating breakdown 653 reviews
5 Stars
399
4 Stars
74
3 Stars
56
2 Stars
42
1 Star
82
Customer Reviews for Whisker - Litter-Robot 4 Litter Hopper - White
Customer Rating
5
Easy peasy!
on February 8, 2025
Posted by: Joanne
I love this hopper, no more calling and telling pet sitter to refill litter when we're on vacation. Installation was really easy. Your video instructions were very clear. I love it!
Written by a customer while visiting Whisker
Customer Rating
5
Best litter box
on February 8, 2025
Posted by: Rumphi home ..
It's great to have a little help adding litter and sifting the poop out, so all our kitties can have a clean bathroom.
Written by a customer while visiting Whisker
Customer Rating
5
Best addition ever
on February 8, 2025
Posted by: MARINA
Absolutely love it. One less thing I have to worry ove.
Written by a customer while visiting Whisker
Customer Rating
2
Nice Idea, if it worked
on February 8, 2025
Posted by: SpokaneDoug
If this thing did it's job, it would be fabulous. But the kitty litter (even the recommended kitty litter) just clogs the feeder hole. So instead of refilling the Litter-Robot as necessary yourself, you have to unclog the feeder as necessary, usually daily. I don't see how it justifies the expense.
Written by a customer while visiting Whisker
Customer Rating
1
Does not deliver on promises
on February 6, 2025
Posted by: Ryan
I have spent the weeks since purchasing this doing non-stop troubleshooting. I have cleaned every sensor on our LR4, taken it apart, put it back together, followed every video out there, and yet, it has not once dispensed litter on its own aside from when I follow the steps for a manual dispense. The app itself will show the litter level as low yet still not dispense. I have reset the device, recalibrated, etc etc. This is not ready for prime time based on the current software, unfortunately.
Written by a customer while visiting Whisker
Customer Rating
5
Major Helper
on February 6, 2025
Posted by: Jason
The LitterHopper is something I really wanted to have so that when we are out, our cats have plenty of litter. This works great. The unit keeps the litter at optimum level. I will say I had trouble getting it to work. I watched the video, assembled it, made sure everything was right, but it would not work. I ended up having to completely remove it from the app and add it as new again. It started working and has been fine ever since. That took me a month of frustrating troubleshooting to try that. I almost sent it back. The only thing we have noticed since having it is that it likes finer litter. The chunky ones work but can get stuck in the hub jamming up the whole thing, sand like litters work great. In the end, this is the best accessory we have, it allows us to travel without worrying about the litter level. Our sitter can easily add litter to the hopper if needed but we haven't needed them to do that yet because of its capacity.
Written by a customer while visiting Whisker
Customer Rating
3
Undecided
on February 6, 2025
Posted by: Angie
Undecided if it actually works. I have taken it apart twice now and have followed the you tube videos on set up, calibration, etc. I have done them all. It still doesn’t seem to add litter when the level drops below optimal levels.
Written by a customer while visiting Whisker
Customer Rating
4
Good to go
on February 5, 2025
Posted by: Jennifer
After a learning curve it’s working beautifully. I’ve not having to refill every other day for two cats !!!
Written by a customer while visiting Whisker