Customer Reviews for Whisker - Litter-Robot 4 Litter Hopper - White
Customer Rating
4
Great timesaver with room for improvement
on February 26, 2025
Posted by: Valentin
The good:
A great time saver, especially if your cats like to dig and you want to give them the maximum "real estate" whenever they do their business. With 3 cats, it tops up the litter 2-3 times a day and has to be refilled every 4-5 days. It outlasts the waste bin capacity slightly (at least if you want enough safety margin not to get waste squished into the globe) but the workflow of: empty waste, refill hopper and wipe visible stains in the globe every 4th day with an effort of about 10 minutes works very well for us.
The OK (but awesome support):
The Hopper Bonnet feels a bit more "flimsy" than the original one, not sure if that is a difference in material, thicknesses or shape (or just my imagination). For me, it seems to be 2-3% too small, so that if the side clips are latched in, there is a 3-4 mm gap at the top and around the front (getting smaller towards the bottom). If you hook in the top notch, it's sometimes a bit finicky to get the clips on the side to latch but its also not super hard to
Dose nothing but constantly get "jammed" according to the app and lights but the second you pick it up to look at it EVERYTHING spills out onto the floor. Has been some how getting litter into every single crevice of the litter robot. I spent almost and hour just cleaning it all up. Save your money and don't buy this trash.
Amazing little machine! Don't be fooled by the suggested start up video, there are more steps than placing the unit on the back of the litter robot! Watch a few other videos because that little grey pipe goes inside the globe. Oh! And there is a plug that needs to be removed first! Had a difficult time to vacuum litter from around and under the globe because we missed two vital setup steps.
Got the hopper a few weeks after getting the robot 4 and it is fantastic! simple installation and works perfectly, now I have one less thing to worry about.
Install was easy, it allowed me to do some cleaning while I had it apart. It kept giving a motor fault - globe is overloaded error, after I put it back together and got it back online. (It was not overloaded). I cleared the error by hitting cycle, and it dumped out all of the litter. So I added the litter back under the fill line in the globe and hit reset. Then it cycled normally and the blue light like normal. I havent seen the litter hopper work yet, I will monitor it as the littler level decreases.
Set-up was nice and easy (longer than the video obvi, but still easy to follow along). I will say the sound of litter dispensing did startle me the first time. But! Its super helpful to someone like me who has issues with adhd and executive function, I just top off the litter once a week when I empty the bag. All in all great purchase, very reasonable price, 11/10
I am so glad I bought this. It was easy to install and gives me peace of mind that the litter level will always be optimal especially when we go away for a few days. I think it is well worth the investment!