Customer reviews from Whisker
Whisker - Litter-Robot 4 Litter Hopper - White
Average customer rating
4
(653 Reviews)
Rating breakdown 653 reviews
5 Stars
399
4 Stars
74
3 Stars
56
2 Stars
42
1 Star
82
Customer Reviews for Whisker - Litter-Robot 4 Litter Hopper - White
Customer Rating
2
Meh
on April 12, 2025
Posted by: MJ
I bought 2 hoppers thinking this would make adding litter much easier. Unfortunately it doesn’t work well. About 98% of the time, the litter is an inch to an inch and a half below the line. I make sure the hopper has litter, but it doesn’t fill the globe appropriately. I’m aware the litter I use is considered heavy so I need to be about a half an inch below the line. However, if there isn’t enough litter the urine turns it into a thick mud. This keeps happening and then the hopper won’t distribute anything because of the weight. I’ve come home multiple times and I have to put gloves on and clean the “mud” off the globe because it’s one big clump. I absolutely love my robots, I just wish the hopper worked better. I had high hopes.
Written by a customer while visiting Whisker
Customer Rating
5
So far so good
on April 11, 2025
Posted by: K10
I've had the Litter Hopper for a week now and so far so good. Works as designed.
Written by a customer while visiting Whisker
Customer Rating
4
Love the convenience
on April 11, 2025
Posted by: April
I love the convenience of just filling the hopper only as I empty the tray, I do wish it would come with the ability to check it’s level.
Written by a customer while visiting Whisker
Customer Rating
5
Makes it so much easier
on April 10, 2025
Posted by: Peemcat ..
I love the hopper.
After just a week I’m able to determine I only need to add litter to the hopper every 3-4 days instead of constantly checking the globe to see if it needs more litter. Life simplified
After just a week I’m able to determine I only need to add litter to the hopper every 3-4 days instead of constantly checking the globe to see if it needs more litter. Life simplified
Written by a customer while visiting Whisker
Customer Rating
1
Doesn’t Fit
on April 10, 2025
Posted by: Gina
I’ve followed all the directions and no matter what I do, I can’t get the hopper to fit properly. I’m going to call for assistance but may have to return it.
Written by a customer while visiting Whisker
Customer Rating
1
I WISH IT WOULD WORK
on April 6, 2025
Posted by: TOO COMPLICATED TO ASSEMBLE ..
IT IS WAY TOO DIFFICULT TO PUT TOGETHER AND BE OPERATIONAL. WE SPENT 3 HOURS TRYING TO GET IT TO WORK WITH NO SUCCESS. THE INSTRUCTIONS ARE WAY TOO COMPLICATED AS WELL AS THE TROUBLESHOOTING GUIDES.
Written by a customer while visiting Whisker
Customer Rating
1
Useless if your cat pees a little too close to the hopper hole
on April 6, 2025
Posted by: Joon
If your cat pees too close to where the hopper dispenses the litter, it will clump and stick to that area, progressively getting bigger, and blocks the hopper from feeding in more. Only way to deal with it is to manually scrape off the clumps. I have to do this once a week. I'm already buying high quality brand name litter. I'm sure they will say the fix is to get better, drier litter. This is what they told me when my globe kept failing to complete cycles only 1 year in. They said it was because of my litter type. I dealt with that issue for 3 years and lo and behold I replace the motor and it works perfectly fine with the exact same litter and cat. It was a faulty motor from year 1. I'm sure they will say it's the same issue with this product. I say it's just terrible product design and engineering. Don't buy this if your cat doesn't pee directly downwards.
Written by a customer while visiting Whisker
Customer Rating
2
not working
on April 6, 2025
Posted by: Aura C.
Litter hopper is not working . I had it for over one week but it did not fill any cat litter even though it shows ok on the app
Written by a customer while visiting Whisker