Customer reviews from Whisker
Whisker - Litter-Robot 4 Litter Hopper - White
Average customer rating
4
(653 Reviews)
Rating breakdown 653 reviews
5 Stars
399
4 Stars
74
3 Stars
56
2 Stars
42
1 Star
82
Customer Reviews for Whisker - Litter-Robot 4 Litter Hopper - White
Customer Rating
5
It's PERFECT!
on May 12, 2025
Posted by: bevtran
This LitterHopper is the best invention! This along with the LitterRobot 4 literally made it worry-free for me while having 3 cats. I only need to go near the robot once a week when emptying the waste bin. I never have to worry about the litter in the robot running low again. I'm so happy to have this add-on.
Written by a customer while visiting Whisker
Customer Rating
4
Expected higher quality product assembled with care
on May 12, 2025
Posted by: Tina
Because the litter robot does not come in a combo set with the hopper, we purchased the hopper separately. It took us a while to install because the bonnet was not fitting right. It turned out one of the latches on the bonnet was installed incorrectly by the manufacturer. For the amount of money, I expected better quality control.
Written by a customer while visiting Whisker
Customer Rating
1
Not working
on May 10, 2025
Posted by: Sandy
I love the robot and my friend insisted I add the hopper. I've had it for 2 weeks and while it showed as enabled, it never operated until today when it errors with motor fault. I have taken it off 3xs to vacuum loose fresh litter and followed all the steps and nothing helped.
Written by a customer while visiting Whisker
Customer Rating
1
Disappointed
on May 10, 2025
Posted by: Eileen
I have two little robot force and this is my second litter hopper. My first one was perfect. I put it on. I have never had any problems with it. This latest one is problematic. It cannot run a full cycle without going to motor disconnect and error.
Written by a customer while visiting Whisker
Customer Rating
1
Not worth it
on May 9, 2025
Posted by: Lu
Haven’t had any luck getting the litter robot back to its original calibration for weight, now the cat weighs anywhere from 5 to 10lbs. The bonnet also doesn’t fit as well as the original and leaves a gap despite all clips being in. Not worth the hassle.
Written by a customer while visiting Whisker
Customer Rating
2
Litter Hopper Motor Jam
on May 8, 2025
Posted by: Jake
The hopper motor consistently gets jammed then consistently tries to dump more litter. This then fills up the tube in the back that goes into the globe. This will overflow and start spilling out the back creating a mess!
Written by a customer while visiting Whisker
Customer Rating
5
Litter Hopper
on May 7, 2025
Posted by: DJ P.
We recently added the LitterHopper to our Litter Robot. We think it is a great idea. Since we added it it hasn’t been adding litter much at all and we had to manually add litter last week. We have rebooted and unplugged the power to see if anything changes in the coming week. Thanks
Written by a customer while visiting Whisker
Customer Rating
4
Generally works well, can get disconnected
on May 6, 2025
Posted by: Herb
Would be 5 stars as it generally does what it's supposed to, but I have two six-month olds that like to roughhouse and climb, and twice in less than 2 weeks it has errored out that the motor is disconnected.
Support had me completely re-onboard the first time which fixed it (support gets 5 stars BTW). The second time I just lifted/reseated the hopper a couple times and it was fixed. Seems like the electrical connectors could be a bit more robust, but it's a simple fix. You my not see it with less hyperactive cats. I would still recommend it.
Support had me completely re-onboard the first time which fixed it (support gets 5 stars BTW). The second time I just lifted/reseated the hopper a couple times and it was fixed. Seems like the electrical connectors could be a bit more robust, but it's a simple fix. You my not see it with less hyperactive cats. I would still recommend it.
Written by a customer while visiting Whisker