Customer reviews from belkin.com
Belkin - BOOSTCHARGE Pro Wireless Power Bank 5K w/ Qi2, MagSafe Compatible with Kickstand for iPhone 17, 16, 15, 14, and More - Black
Average customer rating
3.6
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
17
4 Stars
6
3 Stars
0
2 Stars
1
1 Star
10
27%of customers recommend this product.
(
3 out of
11)
Customer Reviews for Belkin - BOOSTCHARGE Pro Wireless Power Bank 5K w/ Qi2, MagSafe Compatible with Kickstand for iPhone 17, 16, 15, 14, and More - Black
Customer Rating
1
Overheats Phone
on August 14, 2025
Posted by: boburuncle
from California
I received the 5K power bank with MagSafe and as soon as I connected it to my iPhone 16 it overheated and caused the phone to overheat and stop charging.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, August 14, 2025
Hi boburuncle,
We're sorry this happened to you. Rest assured that we have taken note of your feedback on the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
We're sorry this happened to you. Rest assured that we have taken note of your feedback on the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Stopped Working Immediately After Unboxing
on August 25, 2025
Posted by: Katieee
The power bank didn’t work for charging right out of the box.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, August 28, 2025
Hi, Katieee. This is not the experience we wanted you to have with us, and we'd like to hear more about this. Please email us at BelkinCares@belkin.com with your contact details, link to this review, and username. We can't wait to hear from you.
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com