Customer reviews from samsonite.com
Samsonite - Silhouette 18 33" Expandable Spinner Suitcase - Black
Average customer rating
4.6
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
44
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
4
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for Samsonite - Silhouette 18 33" Expandable Spinner Suitcase - Black
Customer Rating
1
Pocket came apart
on April 11, 2026
Posted by: PhilInNu
from Long Island New York
Gender:Male
I bought this less than a year ago. I figured I’d spend a bit more and get better quality. Sadly that isn’t true. The exterior pocket came sewing came apart. Don’t get me wrong. I like the bag. The pockets are great. The interior storage is good. I like that straps to tie down on the inside and the packing cube is great if you have dress shirts or a suit to take with you. I just wish the quality control was a bit better.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 14, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Rolls like a dream!
on April 13, 2026
Posted by: C-line
Gender:Female
[This review was collected as part of a promotion.] Great bag. Rolls like a dream!! Lots of little spots to separate and find things.
Written by a customer while visiting samsonite.com
Customer Rating
1
Zipper broke
on April 18, 2026
Posted by: Maya
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] We love this carry on, moves smoothly, great compartments l, but the zipper broke after using it just a handful of times. We always buy Samsonite for the durability so it is very disappointing that this great carry on doesn’t meet the standards.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 21, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com