Customer reviews from samsonite.com
Samsonite - Silhouette 18 23" Expandable Spinner Carry On Suitcase - Metallic Silver
Average customer rating
4.7
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
50
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
3
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for Samsonite - Silhouette 18 23" Expandable Spinner Carry On Suitcase - Metallic Silver
Customer Rating
5
New go to
on December 26, 2024
Posted by: cherelled_3502
[This review was collected as part of a promotion.] This suitcase is amazing. It has soo many storage compartments. Even the compression divider has storage. The wheels are spinners which makes for easy use. I travel a lot and find this suitcase a great new addition.
Written by a customer while visiting influenster.com
Customer Rating
5
Best I’ve found !
on December 28, 2024
Posted by: jodiv13_3069
[This review was collected as part of a promotion.] Love this suitcase! In the past, I've used a slightly smaller bag that was softsided nylon, with exterior pockets, which is very durable, but heavy. This one doesn't have pockets, but there's much more interior room and it's easy to pack -- being all nice and squared off, the inexpensive packing cubes work really well. It's very lightweight and it came through the airline baggage systems (round-trip!) unscathed and looking beautiful. I was leery about hardside luggage, but I'm sold now.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect Carry-On for Overpackers & Smooth Travel
on March 10, 2025
Posted by: Katie Porotsky
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just got back from a trip where I used my new Samsonite carry-on suitcase for the first time, and I was so impressed! As an overpacker, I couldn’t believe how much I was able to fit inside. The compartments and additional packing cubes were a game-changer for staying organized.
On the way back, the expandable section came in especially handy since I had extra items from some shopping. It zipped up smoothly, even when packed full! The wheels glided effortlessly, even over carpet, and handled the weight of my personal item bag on top with no issues.
One of my favorite features was the built-in AirTag compartment—I loved being able to track my suitcase, especially when I had to gate-check it on one of my flights. Overall, this suitcase made traveling so much easier!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
silhouette 18 carry on hard shell spinner
on April 10, 2025
Posted by: Big H
from Nashville, TN
[This review was collected as part of a promotion.] I've used 2 times since purchased. It's an awesome carry on for airline trips. It's very durable and compact. It has lots of extra storage compartments for dirty and clean
clothing items. The wheels are exceptional. I can roll in front or behind while walking.
clothing items. The wheels are exceptional. I can roll in front or behind while walking.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Zsuzsanna
from Los Angeles
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice little carry-on luggage, modern, with different compartments and separate additional bags for laptop, toiletries and hair styler.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Caroline
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great suitcase! Many helpful storage options as well as expandable design make it perfect for a weekend or week-long trip. Really happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Faulty zippers.
on September 28, 2025
Posted by: AGonzalez
from California
Gender:Female
This is a beautiful suitcase and the outside material is elegant. Unfortunately the zippers broke on 2 of our suitcases on our first trip using them. The first time it broke during a flight and the airline had to put it in a plastic bag. The second time we had to get it saran wrapped at the airport because we were afraid that it was going to open during transportation again.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 29, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
1
Don't purchase. Look elsewhere
on October 24, 2025
Posted by: KRomon
2 trips.. Twice the zipper has come apart.. Glad had my clothes in the compression straps. The zipper on this luggage is trash. I previously purchased a 3 piece set of off brand luggage that was much cheaper and more durable. Lasted years. Decided to spend a more money on a bigger name brand.. Big mistake. The return and repair process is complicated and expensive. They designed it that way to discourage getting luggage repaired.
Response from samsonite.comBy Samsonite US Care Team, October 25, 2025
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting samsonite.com