Customer reviews from samsonite.com
Samsonite - Silhouette 18 23" Expandable Spinner Carry On Suitcase - Slate Blue
Average customer rating
4.5
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
55
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
5
54%of customers recommend this product.
(
7 out of
13)
Customer Reviews for Samsonite - Silhouette 18 23" Expandable Spinner Carry On Suitcase - Slate Blue
Posted by: Lorraine
from North Carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The silhouette 18 is beautiful and thoughtfully designed. I had a piece of Samsonite luggage for many years and was sad when I had to replace it because ai didn’t expect the quality to be as good this time around. I am so pleased to say this hardside carryon exceeded my expectations
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Samsonite Silhouette 18: Built for Frequent Flyers
on August 25, 2026
Posted by: KP99
from Chicago
[This review was collected as part of a promotion.] I've been using the Samsonite Silhouette 18 as my primary carry-on for several trips now, and it's held up beautifully. The hardside shell feels durable without adding unnecessary bulk, and the spinner wheels glide smoothly through airports, even on uneven terrain. It fits comfortably in overhead bins on most domestic flights, and the interior is well-organized with enough room for a few days' worth of clothes.
The build quality feels premium. The zippers are sturdy, the handle extends smoothly, and the telescoping mechanism doesn't wobble like some cheaper bags. It's lightweight enough that it doesn't eat into my luggage weight allowance, which is a huge plus. Overall, a reliable, well-designed carry-on that's worth the investment.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Zipper issues
on August 11, 2026
Posted by: travlerrr
from new jersey
Gender:Male
I bought this product less than 4 months ago and only on my second trip; the zipper is falling apart. All my luggage is samsonite...this one is a disappointment
Response from samsonite.comBy Samsonite US Care Team, August 12, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
1
Disappointing Quality
on June 29, 2026
Posted by: Henry
from New York, NY
Gender:Male
Zipper is poor quality, coming off thread on several occasions. Shell casing severely scratched and scuffed after 5 trips
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 1, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Malkie
from New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Love the color, the style!! The hard shell, and the insert inside to smooth out the bump that every other suitcase has from the handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Looks nice, but not durable
on March 30, 2026
Posted by: Jon L.
Gender:Male
I’ve had this suitcase for less than a year and already had to replace a wheel, the magnetic bag tag was ripped off and now the Samsonite logo on the front is broken. I bought this because it looked nice and had a lot of features I liked (which is why I didn’t give it one star), but the durability is way less than I expected from Samsonite. I guess the days where Samsonite luggage could stand up to a gorilla are gone…
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 4, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Nice all round package
on December 21, 2025
Posted by: vinayak
from Richmond, VA
[This review was collected as part of a promotion.] So far it worked out great, did multiple trips after buying
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Only suitcase you’ll ever want and need!
on November 28, 2025
Posted by: moonwitchluna_4666
[This review was collected as part of a promotion.] This is the only suitcase I ever pack now! The suitcase is durable and the outside protects everything you put in it. It’s a hard case. The wheels make it easy to pull along, as well as the handle. The inside has so much room! I packed my stuff for vacation on one side and then my boyfriend’s stuff on the other and there was still so much room! Definitely a must have for any traveler!
Written by a customer while visiting samsonite.com