Customer reviews from samsonite.com
Samsonite - Silhouette 18 28" Expandable Spinner Suitcase - Black
Average customer rating
4.7
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
46
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
2
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Samsonite - Silhouette 18 28" Expandable Spinner Suitcase - Black
Customer Rating
5
New go to
on December 26, 2024
Posted by: cherelled_3502
[This review was collected as part of a promotion.] This suitcase is amazing. It has soo many storage compartments. Even the compression divider has storage. The wheels are spinners which makes for easy use. I travel a lot and find this suitcase a great new addition.
Written by a customer while visiting influenster.com
Customer Rating
5
Best I’ve found !
on December 28, 2024
Posted by: jodiv13_3069
[This review was collected as part of a promotion.] Love this suitcase! In the past, I've used a slightly smaller bag that was softsided nylon, with exterior pockets, which is very durable, but heavy. This one doesn't have pockets, but there's much more interior room and it's easy to pack -- being all nice and squared off, the inexpensive packing cubes work really well. It's very lightweight and it came through the airline baggage systems (round-trip!) unscathed and looking beautiful. I was leery about hardside luggage, but I'm sold now.
Written by a customer while visiting influenster.com
Customer Rating
2
Faulty zippers.
on September 28, 2025
Posted by: AGonzalez
from California
Gender:Female
This is a beautiful suitcase and the outside material is elegant. Unfortunately the zippers broke on 2 of our suitcases on our first trip using them. The first time it broke during a flight and the airline had to put it in a plastic bag. The second time we had to get it saran wrapped at the airport because we were afraid that it was going to open during transportation again.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 29, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
