[This review was collected as part of a promotion.] The bag is too tall and does not fit underneath the seat in the airplane. There is too much padding in the 'computer' section that takes away space from the main section. Also there is a weird flap/attachment in the computer section that is not needed and my things get caught on it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 18, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a bag that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com