I called Roku was a problem where Netflix and Paramount plus went dark I couldn't make out the actors or the actresses and the screen just went dark overnight first call I made was received by a female and she liked to talk over you she asked me to explain the symptoms of what was happening so I proceeded to and she kept talking and talking about this the situation she wouldn't let me finish my discussion so she hung up on me so then I called back and get a perfectly sane gentleman that took time and listening to me and guided me through the steps I had to take and basically it was a matter of unplugging the TV for a good minute to minute and a half not similar to your 10 or 15 seconds to reboot and after he explained to me what was happening and how to resolve it in the future I was perfectly fine but he took the time to listen to me and then give me guidelines instead of talking over me while I was trying to explain and I believe he deserves a raise because of his integrity knowledge and patience
I use Roku tv in all my airbnb units. It is the easiest TV for my guest to navigate. The setup takes minutes and the product lasts. My oldest Roku tv is going on 10 years old and is still going strong all the ones in my units are working well and I have not replaced one yet. Thank sor a great long lasting product.