Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
297
4 Stars
37
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
It has great quality
on April 6, 2025
Posted by: Antjuan
[This review was collected as part of a promotion.] I love the product I has amazing features and proforma the best
Value
5
Response from Samsung USBy R&R Team, April 8, 2025
Aloha Antjuan,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're thrilled to hear that you've been enjoying the amazing features and unsurpassed performance of your Galaxy Book5 Pro 360. Do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're thrilled to hear that you've been enjoying the amazing features and unsurpassed performance of your Galaxy Book5 Pro 360. Do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Customer Rating
5
great laptop
on April 4, 2025
Posted by: zaid
i will buy it because this is the best laptop and make nice work station with all my Samsung device
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Arkansas
Expertise:Expert
Verified Purchase:Yes
I love it! Its a great computer. No problems setting it up.
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Danny B
Verified Purchase:Yes
The ram is a little for an 'AI' laptop seems to only 27 tokens. Track pad hangs after being on for several days and requires restart. Can't determine where that memory leak is. Not a bad laptop but I was expecting something more AI capable.
Written by a customer while visiting Samsung US
Customer Rating
5
Looking forward to owning
on March 30, 2025
Posted by: Annjello
[This review was collected as part of a promotion.] Looks great with the slim design. And would like to test the ram speed and optimization
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it but the battery life is about 3hrs
on March 30, 2025
Posted by: Sam fan 9000
Expertise:Intermediate
I love everything about this laptop except for one thing. It's advertised to get 25hrs of battery life and I'm lucky to get 3hrs doing extremely basic tasks like web browsing with 5 tabs open and having one word document open and also the screen being at 50% brightness so I'm not sure where they're getting 25hrs from (maybe in sleep mode?))
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Laptop
on March 29, 2025
Posted by: Lola45
[This review was collected as part of a promotion.] Best laptop I ever had. I had this 4 months now. It never failed me yet. It's high speed and quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on March 26, 2025
Posted by: Diegob1986
[This review was collected as part of a promotion.] Lo uso para mi dia a dia, me acompaña en el trabajo, en la casa y haciendo deporte
Value
5
Written by a customer while visiting Samsung US