Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
297
4 Stars
37
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Posted by: Eduardo
from Charlotte NC
Expertise:Intermediate
Verified Purchase:Yes
Excelente laptop, great graphics, excellent baterie life great speed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lacey
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
I love this new laptop. I am able to use my screen extender that I have as well as my phone and have 3 extra screens with the battery power to do so. When I am not using my extra screens the battery lasts all day. I am able to take my laptop with me to school and work on it without the charger for an entire work shift. I like the quick share as well. The sound and anti glare for when I'm using my laptop outside is also great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Raleigh NC
Expertise:Expert
Verified Purchase:Yes
Overall, I did like the Galaxy Book 5 Pro. My only disappointment was the size of the trackpad, which is huge. It could have been made smaller, which would have made the keyboard and keypad finger sized.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fort Lauderdale, Florida
Expertise:Intermediate
Verified Purchase:Yes
Great laptop, specially with the new AI feature learning anything so much easier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Aloha Abhi,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as we are committed to constant innovation while improving the functionality of our product line. It's so wonderful to hear that your Galaxy Book5 Pro 360 has exceeded your expectations so far! If you would like to share additional feedback with us or if you would like further assistance, let us know by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
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Warranty Info
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Facebook Messenger
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Samsung Community
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Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as we are committed to constant innovation while improving the functionality of our product line. It's so wonderful to hear that your Galaxy Book5 Pro 360 has exceeded your expectations so far! If you would like to share additional feedback with us or if you would like further assistance, let us know by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Posted by: Patrick O
from NY
Expertise:Intermediate
Verified Purchase:Yes
I love the product. Any time I have money purchase more. Is very expensive though
Written by a customer while visiting Samsung US
Posted by: Rome Henry
from Houston TX
Expertise:Beginner
Verified Purchase:Yes
Definitely worth the price tag and just what I needed for school
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super excited
on April 8, 2025
Posted by: ROCKSTAR
Exactly what I was wanting and it found me. This laptop is really going to do amazing things for me.
Response from Samsung USBy R&R Team, April 9, 2025
Hi ROCKSTAR,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We're so happy to hear that you have found true value with your recent purchase of your Galaxy Book5 Pro 360. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We're so happy to hear that you have found true value with your recent purchase of your Galaxy Book5 Pro 360. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Posted by: seana90028
from Beverly Hills, CA
Expertise:Intermediate
Verified Purchase:Yes
I no longer need my phone or tablet to complete my many (many) tasks. The battery life lasts as long as my work day. Overall........very happy!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Aloha Seana90028,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. We're delighted to hear that your Galaxy Book5 Pro 360 has allowed you the freedom to stay connected and productive at the same time. If you would care to provide additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. We're delighted to hear that your Galaxy Book5 Pro 360 has allowed you the freedom to stay connected and productive at the same time. If you would care to provide additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US