Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
297
4 Stars
37
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Posted by: Bob P
from New Jersey
Expertise:Expert
Verified Purchase:Yes
This is an Amazing laptop! I love it! I would 100% recommend it! Seamless performance 👏
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This laptop is life changing
on June 2, 2025
Posted by: SomethingClever
[This review was collected as part of a promotion.] I use my Book5 for work more than anything. I analyze legislation, build complex trackers and write pages of technical writing daily. The AI in this laptop has, not exaggerating, changed my life. It's like having an incredibly smart side kick with me at all times. Helping me with formulas I had no idea even existed in excel, to proofing my work, and when I have a mind block...It can give me ideas on where the trends are. I've used it to proof emails as well. My confidence in my work has grown, even simple things like writing meeting minutes is so much faster.
This laptop has convinced me that the partnership between human minds and AI is limitless.
The computer itself is amazing too, I love the keyboard. I actually type faster because of the hand placement and light-touch keyboard. The OLED screen, I thought I might have been just wasting money trying to get all these fancy features...but for once, I actually use them. The screen is the most beautiful screen Ive ever used. I dont think I could ever go back to HP (or any other brand).
If you have a writing or reading heavy job or you're in school, this laptop won't disappoint you. There are so many features but they're all so intuitive, I didn't even feel like I had a learning curve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great perfomanc & speed, service
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] 삼성 노트북를 사용하다 갤럭시 북으로 교체함
터치스크린에 가볍고,튼튼한 갤럭시북..
지속적인 업데이트와 고성능 기능에 만족함
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing
on June 2, 2025
Posted by: Alimyagar96
[This review was collected as part of a promotion.] I can use it for lot of this music ,personal stuff specifically or School for my daughter
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very interesting
on June 2, 2025
Posted by: Keda2681
[This review was collected as part of a promotion.] This is the best product I've ever used and it has been so good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This laptop is very easy to use and move
on June 2, 2025
Posted by: CRAZYtech
[This review was collected as part of a promotion.] I've been using this laptop for a month, and it's awesome! It's very easy to carry around, whether I'm taking it to work or my girlfriend's house. It doesn't take up much space in my bag. I use it a lot to study and improve my English skills, and it's very useful. I combine my tablet and laptop to take great notes for my work and studies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a galaxy Ai adventure
on May 31, 2025
Posted by: ohmissknowitall
[This review was collected as part of a promotion.] galaxy AI 8s phenomenal youll love the easy navigation portablelightweight on the go notebook
Value
5
Written by a customer while visiting Samsung US
Posted by: Lorena
from Los Banos ca
Expertise:Intermediate
Verified Purchase:Yes
Best quality image. Highly recommended to be used.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Salutations Lorena,
Thanks for taking the opportunity to review your Samsung Galaxy Book5 Pro 360. Your feedback allows us to improve the design and functionality of our product line. It's so wonderful to hear how impressed you've been with your purchase. We're happy to hear that you're enjoying the unsurpassed quality and would recommend the Galaxy Book5 Pro 360 to others! If you would like to share any other feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thanks for taking the opportunity to review your Samsung Galaxy Book5 Pro 360. Your feedback allows us to improve the design and functionality of our product line. It's so wonderful to hear how impressed you've been with your purchase. We're happy to hear that you're enjoying the unsurpassed quality and would recommend the Galaxy Book5 Pro 360 to others! If you would like to share any other feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US