Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
297
4 Stars
37
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 360 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
I love Samsung products very easy to use
on June 12, 2025
Posted by: Stantana
[This review was collected as part of a promotion.] I use the Samsung for work and leisure, I enjoy the product and been using Samsung for years, I don't use the AI much because I'm still use to the simplicity of the products already, so I don't need anymore convincing because I was sold on the brand years ago.
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Hello there Stantana,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Posted by: Daniel
from Belize
Expertise:Intermediate
Verified Purchase:Yes
Awesome! Way better than I expected. The screen is very reactive and the speed is phenominal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Isaac M
Verified Purchase:Yes
This laptop is a beast! Beautiful big screen, responsive keyboard. Highly recommend it!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Great One Two!
on June 11, 2025
Posted by: smokeyz357
[This review was collected as part of a promotion.] The best overall laptop, very fast start up easy to move around the laptop. It has everything you would want in a laptop!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
RAM and SSD is awesome!
on June 9, 2025
Posted by: ShaneDog43
Just the RAM and A whole TB of memory alone is worth this much money!
Written by a customer while visiting Samsung US
Customer Rating
5
The 2 in 1 I've been waiting for
on June 8, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] The samsung galaxy book 5 pro 360 is a brilliant take on a 2 in 1 laptop and tablet. The included S Pen is wonderful and I love that it magnetizes to the laptop. The addition of Galaxy AI adds to the experience and speeds up your workflow. Although the price tag may seam high it is worth every penny. The laptop runs very smooth, works great for multitasking, and looks sleak while doing it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jourdan
from New Orleans
Expertise:Intermediate
Verified Purchase:Yes
Love the versatility of my Samsung Book5! It's lightweight and easy to bring with me anywhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
from United States
Expertise:Intermediate
Verified Purchase:Yes
Very happy with the performance of the laptop so far. I got this work and it's been great. Love the screen size and the speed. The only complaint I have, and it's a small one, is that I wish the touchpad was centered instead of being to the left. Aside from that it's been perfect for me so far
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US