Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Black
Average customer rating
4.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
20
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
0
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for OtterBox - Symmetry Series Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Black
Posted by: 2222dark
Verified Purchase:Yes
Magnet is blocked by the camera lip. The case feels rough and feels like the edges are gonna cut my hand. The magnet doesn't have enough clearance from the camera lip. The magnet doesn't keep my magsafe battery in place in my pocket.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 20, 2025
Hello! Thank you for the feedback on our Symmetry with Magnets case! While we do try to make these cases compatible with most Qi2 and MagSafe accessories, there are a variety of accessories we can't guarantee will be fully compatible. Please give our Customer Service Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com
Posted by: Lizzy
Verified Purchase:Yes
Love the mag safe. Case is beautiful. Sparkling & durable, yet slim & not at all bulky. I use mag safe everything now.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maureen
Verified Purchase:Yes
I love this Otterbox phone case. It fits my Galaxy s25 Ultra perfectly.
Written by a customer while visiting otterbox.com
Posted by: ECLm
Verified Purchase:Yes
not compatible for pad charger, it has something to do with the magnet
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, July 21, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: DeeDee
Verified Purchase:Yes
My first otterbox that wasn't one of the rugged ones. It very pretty. Was easy to install. It's very slick though. Takes a while to get used to. Also, I have to be careful when I set it down on some surfaces as it will slide easily.
Written by a customer while visiting otterbox.com
Posted by: Lena Bohan
Verified Purchase:Yes
Love the color and love that it protects my phone so well! Already dropped it a few days after getting it and no damage to phone or case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BenS
Verified Purchase:Yes
Great case. I added my steel plates for magnets to the back and they stay under the lip of the case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bailey
Verified Purchase:Yes
So far love the case; sturdy fall resistant easy to install
I would recommend this to a friend!
Written by a customer while visiting otterbox.com