Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Denver Dusk
Average customer rating
4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
48
4 Stars
12
3 Stars
8
2 Stars
5
1 Star
10
78%of customers recommend this product.
(
38 out of
49)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Denver Dusk
Posted by: John
Verified Purchase:Yes
It’s ok, protects nicely, but it makes my screen protector peel off on one side
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 28, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I've been buying nothing but otter box case's because they are most definitely worth the money because they keep your safe without any worries at all i love them and trust them to protect my phone for damaging they will always have my business
Written by a customer while visiting otterbox.com
Customer Rating
5
Thin and Protective?! Absolute Love!
on July 7, 2025
Posted by: perpetuallytoni_8545
[This review was collected as part of a promotion.] I love how durable this case is. I’ve always used Otterbox Defender cases due to the quality and protection. The Defender XT is no different to the quality that I’ve always had. The only difference being that this case is a slimmer profile making it easier to carry. I also love the clear case for aesthetic reasons. Overall, this is a great phone case and a perfect more compact alternative to the traditional Defender Pro but with the same peace of mind that it will protect your phone.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Perfect fit,easy to get on device,not overly bulky ,drop tested ok !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ralph B
Verified Purchase:Yes
Great product easy to use and protective. Love the warranty!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eric
Verified Purchase:Yes
Dust get between phone and clear case back. After 1 weeks use, the amount of dust is unacceptable. I believe the dust enters the case via the camera lens cutout.
Otterbox should add a rubber or foam strip around the camera lens cutout to better seal and protect the phone's backside.
Written by a customer while visiting otterbox.com
Customer Rating
2
Pretty generic overall
on June 6, 2025
Posted by: dylanb50_3619
[This review was collected as part of a promotion.] Kind of like a flimsy, one size fits all case for Samsung galaxy. Not as form fitting or specific to galaxy as cases ive had in the past. Pretty generic overall.
Response from otterbox.comBy Customer Service, June 9, 2025
Hello! Thank you for the feedback! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Easy assembly, fits the S25 Ultra perfectly. Recommended
I would recommend this to a friend!
Written by a customer while visiting otterbox.com