Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Average customer rating
4.7
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
513
4 Stars
93
3 Stars
17
2 Stars
8
1 Star
3
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Customer Rating
1
AI Junk
on June 30, 2025
Posted by: Mije
Bunch of AI junk that mostly can't be deleted or disabled.
Response from Samsung USBy R&R Team, June 30, 2025
Hey Mije, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We know our customers have a range of wants and needs from their chosen device. We have provided a link to the full device manual to assist you in best aligning the settings and features to your preferences. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Slim without compromise
on June 10, 2025
Posted by: galaxyfan
[This review was collected as part of a promotion.] I switched from an S22 Ultra to the S25 Edge - primarily because of size and weight; I loved my S22 but it was just too big and over time hard to lug around. I did not want to compromise on speed or performance - so the S25 Edge was perfect for my needs.
I've been thrilled is it - even with a protective case, it is significantly slimmer and easier to hold/use/carry. I do not miss the stylus. I somewhat miss the telephoto lens, especially since the regular S24 (for example) has 3 cameras and this has only 2. However, it is very hard to hold the phone perfectly still for a long shot unless you have a tripod - so keep that in mind.
I've heard about the battery life but honestly haven't had issues because I naturally charge it a few times during the day and even at 80% (with battery protection) it lasts an entire day of normal use.
I've tried out Galaxy AI for a bit, am not a heavy user by any means. It does help when it integrates actions across the Smarthings ecosystem.
Overall - I'm loving the form factor and the performance. It's so much easier to hold and use. The build feels premium. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Huge disappointment
on September 18, 2025
Posted by: Seboobobob
[This review was collected as part of a promotion.] As a personal user of the new Samsung S25 Edge, I'm genuinely disappointed. This feels less like a step forward and more like a significant downgrade from my previous phone, the S22. I don't feel like I've bought a new phone at all.
For me, the most glaring and frustrating issue is the camera system. The S22 had a dedicated telephoto lens, which was a feature I used constantly. To my great dismay, the S25 Edge has completely abandoned this, opting for a dual-camera setup with just a wide and ultrawide lens. While Samsung claims the 200MP main sensor can achieve a "2x optical quality zoom" through cropping, it's just not the same. It’s a huge letdown and a major loss of functionality for anyone who values true optical zoom. The result is that I'm taking photos that feel less versatile and of a lower quality at a distance than I was with a phone that came out years ago.
And frankly, the obsession with making a phone as thin as possible is completely lost on me. How thin it is doesn't matter when it comes at the cost of essential features. The "engineering marvel" of its slim design means little when the core experience feels compromised. It's a shiny, sleek device that has stripped away the very things that made me a loyal Samsung customer. This phone is a massive disappointment. Galaxy AI
For me, the most glaring and frustrating issue is the camera system. The S22 had a dedicated telephoto lens, which was a feature I used constantly. To my great dismay, the S25 Edge has completely abandoned this, opting for a dual-camera setup with just a wide and ultrawide lens. While Samsung claims the 200MP main sensor can achieve a "2x optical quality zoom" through cropping, it's just not the same. It’s a huge letdown and a major loss of functionality for anyone who values true optical zoom. The result is that I'm taking photos that feel less versatile and of a lower quality at a distance than I was with a phone that came out years ago.
And frankly, the obsession with making a phone as thin as possible is completely lost on me. How thin it is doesn't matter when it comes at the cost of essential features. The "engineering marvel" of its slim design means little when the core experience feels compromised. It's a shiny, sleek device that has stripped away the very things that made me a loyal Samsung customer. This phone is a massive disappointment. Galaxy AI
Value
1
Response from Samsung USBy R&R Team, September 19, 2025
Hi there Seboobobob, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of device options to meet the range of these needs. If you are looking for the top of the line camera features, the Samsung Galaxy S25 Ultra can't be beaten. We have provided a link to the Samsung SUpport Team to o ffer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is super thin.
on June 19, 2025
Posted by: Beliyrost
[This review was collected as part of a promotion.] Switched from from s24 ultra and size and weight wise it's incredible. Would definitely recommend if you do not need all the bells and whistles of an ultra phone. If you prefer slim form factor, it's a good choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 edge is the best phone I had in 6 years
on June 19, 2025
Posted by: Spades80
[This review was collected as part of a promotion.] The Samsung Galaxy s25 edge is the best phone that I've used in the past 6 years. And that's without talking about the integrated Galaxy AI which is so helpful with so many things. I keep finding new things that helps me with everyday.
It's lightweight it fits in my pocket without bulging and being uncomfortable.
Has all the features that you could ever ask for. I love it
It's lightweight it fits in my pocket without bulging and being uncomfortable.
Has all the features that you could ever ask for. I love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like this phone
on June 24, 2025
Posted by: Dadss25edge
[This review was collected as part of a promotion.] I really like this phone, very light, even wit h a case on it. I enjoy it immensely. But I find it overheats alot. This worries me.
But it is a cool phone
But it is a cool phone
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi there Dadss25edge, we appreciate you sharing your experience of your Samsung Galaxy S25 Edge with us. We are happy to hear that you are pleased with the lightweight design and features of your new device. We have provided a link to an article below to help you maintain the optimal temperature of your device, and provide peace of mind at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter continues, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy s25 edge
on July 7, 2025
Posted by: Dad1965
[This review was collected as part of a promotion.] I purchased the galaxy s25 edge at the launch. I've been very impressed with what this phone can do. And the size is incredible. Easy to set up, easy to use.
I've loved having this phone, galaxy Ai.
Samsung has been my go to for years
I've loved having this phone, galaxy Ai.
Samsung has been my go to for years
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The usage and features are great
on July 13, 2025
Posted by: MissASR
[This review was collected as part of a promotion.] I have been a Samsung user for years, and I can't imagine switching brands. Their products offer incredible comfort and features that perfectly suit my daily needs. I take a lot of photos, and the phone's performance is consistently smooth. I'm also impressed by its durability; it's survived countless accidental drops without a scratch. I truly believe Samsung phones are a great choice for everyone, whether you're a gentle user or a bit rougher on your devices.
Value
5
Written by a customer while visiting Samsung US