Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Average customer rating
4.7
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
513
4 Stars
93
3 Stars
17
2 Stars
8
1 Star
3
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Customer Rating
5
Love living life with the Edge
on November 13, 2025
Posted by: Janute
[This review was collected as part of a promotion.] Since I started with Samsung phones, I won't own any other brand. Just upgraded from my A53 to the S25 Edge, nothing wrong with it, just upgraded it. Very happy with my decision. Processor is quick, features are wonderful. Storage is higher. And the the AI feature has made life so much easier. And not as difficult as I thought it would be. And I am not tech savvy at all. Thank you Samsung, keep up the good work!
Value
5
Response from Samsung USBy R&R Team, November 13, 2025
Hi Janute, thank you for your feedback on your Samsung Galaxy S25 Edge. We are so happy to hear that you are enjoying the enhanced features, speed, and usage of Galaxy AI with your new device. We hope you'll reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phones!
on June 14, 2025
Posted by: Primo3
[This review was collected as part of a promotion.] Love the Galaxy phone series! I've had Galaxy series Phines since they first came out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PROCESSING
on June 6, 2025
Posted by: Mason
from Nevada
Honestly my favorite phone ever it's so amazing everything works smoothly and a huge upgrade from my revvl 7
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S25 Edge Review
on June 25, 2025
Posted by: Josh
from California
Expertise:Intermediate
Thin phone but battery is less size as S25 base and the cpu is throttled to keep the phone from overheating and running low on battery quick. Ideal phone for granny who won’t use it more than calling and a few texts.
Response from Samsung USBy R&R Team, June 26, 2025
Hi there Josh, we appreciate you sharing your feedback on your Samsung Galaxy S25 Edge. WE know how important the functionality and ease of your with your device are to you every day, and we would love to help you troubleshoot the frustrations you mention experiencing. We have provided links to troubleshooting guides to help you with the temperature, battery life and speed of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if your frustrations continue, or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S 25 edge
on July 21, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] I've had the phone for a few days now and everything works well. I'm happy with purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just one thing to change,....
on October 30, 2025
Posted by: Budroski
[This review was collected as part of a promotion.] I upgraded, and am loving the new S25 Edge. The only thing that I don't like is, the side button won't turn the screen off 😒 😤 But, Galaxy AI, now I'm finding this feature to be very interesting. Other than that side button issue, I'm loving the new upgrades to the Galaxy S25 Edge. 😃
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Going off the Edge
on November 20, 2025
Posted by: ScorpioKing473
[This review was collected as part of a promotion.] I was very excited to hear about the S25 Edge when it was first launched. Since then based on many other reviews I was skeptical about switching from the S23 Ultra. I must say that I am quite impressed with the overall performance of the phone thus far only having it for just a couple days. Based on my usage and it's performance going forward will see whether or not I'll stick to it or revert to the S23 Ultra. But so far so good.
Value
4
Response from Samsung USBy R&R Team, November 21, 2025
Hey ScorpioKing473, we appreciate your feedback on your Samsung Galaxy S25 Edge. We are happy to hear that you have been so pleased with the inital setup and usage of your device. We have provided links to resources to help you discover the full capabilities of your device, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 11, 2025
Posted by: Phil
I am hopeful that this phone will be a good fit for me. I appreciate this opportunity to have a phone all of these features.
Written by a customer while visiting Samsung US