We'd like to assist with your dishwasher's drying performance and the top rack. performance. It's extremely important that the water entering the dishwasher is between 120°F and 140°F to ensure the best drying results. Be sure to run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Additionally, we recommend using the Dry Boost option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to three times better drying compared to a heated dry option. You can find instructions on using Dry Boost on pg. 6 of the owner's manual, found here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf.

You'll want to make sure you don't overload your dishwasher racks when loading dishes. Our dishwasher upper racks are life-tested to handle a 30 lb. load; Lower racks are tested to handle a 50 lb. load. If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.

It's wonderful to hear you love your new dishwasher! Not only does this unit work great and very quiet, you can save time with a Steam option that loosens tough soils before the wash cycle begins, so you get a complete clean with no pre-rinsing or soaking necessary. Plus, a Sanitization cycle reduces 99.999% of bacteria on dishes! Plus the Dry Boost option gets hard-to-dry items like plastics up to 3x drier compared to heated dry!