Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB (Unlocked) - Titanium Silver
Average customer rating
4.7 out of 5
4.7
(614 Reviews)
Open Ratings Snapshot
Rating breakdown 614 reviews
5 Stars
494
4 Stars
93
3 Stars
16
2 Stars
8
1 Star
3
84%of customers recommend this product. 
(
27 out of 32
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Edge 256GB (Unlocked) - Titanium Silver
Customer Rating
3 out of 5
3
Concerns regarding camera. Better case protection?
on August 29, 2025
Posted by: YellowMeaning
[This review was collected as part of a promotion.] Galaxy AI is unobstrusive. Good enough for small things like sleep pattern management and other health services, and also helpful for time management.
Overall, the device performs well. Migrated from S24+. The screen size retention is really nice. I know that the thin profile is meant to be a selling point, but the camera being so prow, relative to the rest of the body poses a significant threat to the structural durability in the case of mechanical stress. If this is to remain a major line as a product, it might be beneficial to develop additional accessory lines that can mitigate this potential point of failure. The cases just have a raised region around the camera, but there is not any aignificant reinforcement of the raised camera region.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 2, 2025
Hi there YellowMeaning, we appreciate you sharing your experience of your Samsung Galaxy S25 Edge with us. We are happy to hear that you are pleased with the enhanced features and capabilities of your device. We appreciate you sharing your desire for new accessories, as we continue to release new options for our customers to enhance their usage of their chosen device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love how ever one gets along and helps
on June 8, 2025
Posted by: TAZ THE MAN
I pray all this all this gets over soon becusei should of never got this phone I thank someone else be on it because people be saying that it's like a ghost
.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The new phones suck
on June 20, 2025
Posted by: Juno
from Tennessee
Expertise:Expert
I hate every phone Samsung has made since the S7-S9. The front camera is inside the screen area and it bothers me that I have to go with obsolete phones to get what I want.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJune 20, 2025
Hey there Juno, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We understand how important your device is to you, and wanting specific functionality included with use. Without knowing the full extent of the features you wish to see, we have provided links to the full device manual to help you discover amazing features you can integrate in to your usage, and to the Samsung Support Team if you have questions about the capabilities of your Samsung products. We appreciate you being a Samsung customer, and welcome any additional feedback on features you would like to see in your devices. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 edge rocks
on May 30, 2025
Posted by: Ed rah
Love this phone. So comfortable. Great camera. Battery life is okay because of fast charging.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Light as paper!
on July 11, 2025
Posted by: AubbzHobbz
[This review was collected as part of a promotion.] The Galaxy AI in this phone is amazing! The phone itself is so light and feels like paper! Samsung really out did themselves this time with the 25 series!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S25 edge battery insufficient
on June 4, 2025
Posted by: John
from Massachusetts
25 Edge battery does not last 1 full day. The google messenger is a disaster. Hate it
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 9, 2025
Hi John, thank you for sharing your experience of your new Samsung Galaxy S25 Edge with us. We know the lasting battery life of your device is a crucial piece of your experience and overall enjoyment. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the full device manual to help you align the settings for messages to your preferences. We have lastly provided a link to the Samsung Support Team to offer additional assistance if this continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features
on June 22, 2025
Posted by: Love2shop
love the product awesome speed and security...cant wait for the next design
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall is super great for daily, look
on June 28, 2025
Posted by: LophSS
[This review was collected as part of a promotion.] First off, the slim design on this thing is no joke. Seriously, it's super thin and light, which is actually a huge win. You can definitely feel the difference when you hold it compared to some of the bulkier phones out there. It just feels really sleek and premium, and it slides into your pocket way easier. If you're tired of lugging around a brick, this one's a breath of fresh air. As for smooth running, yeah, it's pretty much butter. Samsung packed a seriously capable processor in there, so whether you're just zipping through apps, Browse the web, or doing some heavy multitasking, it handles it all without a hiccup. Everything feels responsive and fluid, which is exactly what you want from a flagship phone.
Now, about that battery. For everyday, casual use, it's actually not bad. You'll probably get through your day just fine. BUT, and this is a big "but," if you're a hardcore gamer or you're pushing it with really intensive tasks that make the phone heat up, you'll definitely see that battery drop faster than you'd like. It's not necessarily that the battery health decreases quickly, but rather the drain is much more pronounced under those high-stress conditions. So, if you're planning on long gaming sessions, keep a charger handy, because that's when you'll feel the pinch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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