Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB (Unlocked) - Titanium Silver
Average customer rating
4.7
(804 Reviews)
Rating breakdown 804 reviews
5 Stars
632
4 Stars
133
3 Stars
27
2 Stars
9
1 Star
3
86%of customers recommend this product.
(
31 out of
36)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB (Unlocked) - Titanium Silver
Customer Rating
4
Pretty cool phone and good ide
on August 14, 2025
Posted by: Lovinmclove
[This review was collected as part of a promotion.] Samsung kinda sucks sometimes but this phone looks good and feels good in hand. Wish they would make the z flip more like the hawaieu fold tablet phone thing that's the perfect size and idea. Keep making things better and improving.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Manketan’s review of Galaxy S25& wonderful AI.
on August 21, 2025
Posted by: KetanMan
[This review was collected as part of a promotion.] It was an excellent purchase 10/10 I love Samsung and all their technology thank you guys so much. I use galaxy ai to helo me with my tasks and while working on charities it truly makes my life a lot easier. Thank you once again galaxy team!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on August 25, 2025
Posted by: Pippaluv77
[This review was collected as part of a promotion.] My Samsung Galaxy 25 Edge is a dream come true. The clarity of the photos is amazing, Galaxy AI generator is exciting and the phone is extremely light. The AI generator is especially appealing because it is motivating me to be more creative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 7, 2025
Posted by: Dannyb
[This review was collected as part of a promotion.] Great phone! Fits nicely in my pocket, isn't too bulky. Easy to manage and not a hassle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
AI Junk
on June 30, 2025
Posted by: Mije
Bunch of AI junk that mostly can't be deleted or disabled.
Response from Samsung USBy R&R Team, June 30, 2025
Hey Mije, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We know our customers have a range of wants and needs from their chosen device. We have provided a link to the full device manual to assist you in best aligning the settings and features to your preferences. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Huge disappointment
on September 18, 2025
Posted by: Seboobobob
[This review was collected as part of a promotion.] As a personal user of the new Samsung S25 Edge, I'm genuinely disappointed. This feels less like a step forward and more like a significant downgrade from my previous phone, the S22. I don't feel like I've bought a new phone at all.
For me, the most glaring and frustrating issue is the camera system. The S22 had a dedicated telephoto lens, which was a feature I used constantly. To my great dismay, the S25 Edge has completely abandoned this, opting for a dual-camera setup with just a wide and ultrawide lens. While Samsung claims the 200MP main sensor can achieve a "2x optical quality zoom" through cropping, it's just not the same. It’s a huge letdown and a major loss of functionality for anyone who values true optical zoom. The result is that I'm taking photos that feel less versatile and of a lower quality at a distance than I was with a phone that came out years ago.
And frankly, the obsession with making a phone as thin as possible is completely lost on me. How thin it is doesn't matter when it comes at the cost of essential features. The "engineering marvel" of its slim design means little when the core experience feels compromised. It's a shiny, sleek device that has stripped away the very things that made me a loyal Samsung customer. This phone is a massive disappointment. Galaxy AI
For me, the most glaring and frustrating issue is the camera system. The S22 had a dedicated telephoto lens, which was a feature I used constantly. To my great dismay, the S25 Edge has completely abandoned this, opting for a dual-camera setup with just a wide and ultrawide lens. While Samsung claims the 200MP main sensor can achieve a "2x optical quality zoom" through cropping, it's just not the same. It’s a huge letdown and a major loss of functionality for anyone who values true optical zoom. The result is that I'm taking photos that feel less versatile and of a lower quality at a distance than I was with a phone that came out years ago.
And frankly, the obsession with making a phone as thin as possible is completely lost on me. How thin it is doesn't matter when it comes at the cost of essential features. The "engineering marvel" of its slim design means little when the core experience feels compromised. It's a shiny, sleek device that has stripped away the very things that made me a loyal Samsung customer. This phone is a massive disappointment. Galaxy AI
Value
1
Response from Samsung USBy R&R Team, September 19, 2025
Hi there Seboobobob, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of device options to meet the range of these needs. If you are looking for the top of the line camera features, the Samsung Galaxy S25 Ultra can't be beaten. We have provided a link to the Samsung SUpport Team to o ffer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Everything has gone well up to this point.
on July 8, 2025
Posted by: Crystalskull11
[This review was collected as part of a promotion.] Everything is functioning smoothly; I have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on August 2, 2025
Posted by: Pbanks8888
[This review was collected as part of a promotion.] Love this phone especially the galaxy ai it helps me do my basic things when my hands are full
Value
5
Written by a customer while visiting Samsung US