Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7
(290 Reviews)
Rating breakdown 290 reviews
5 Stars
232
4 Stars
43
3 Stars
6
2 Stars
7
1 Star
2
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5
The usage and features are great
on July 13, 2025
Posted by: MissASR
[This review was collected as part of a promotion.] I have been a Samsung user for years, and I can't imagine switching brands. Their products offer incredible comfort and features that perfectly suit my daily needs. I take a lot of photos, and the phone's performance is consistently smooth. I'm also impressed by its durability; it's survived countless accidental drops without a scratch. I truly believe Samsung phones are a great choice for everyone, whether you're a gentle user or a bit rougher on your devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything has gone well up to this point.
on July 8, 2025
Posted by: Crystalskull11
[This review was collected as part of a promotion.] Everything is functioning smoothly; I have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No s pen, had i known before, I wouldn't have purc
on June 10, 2025
Posted by: Samsngfanatic
[This review was collected as part of a promotion.] I hate this phone, had i known it wasn't going to have s pen i would have gone another route...if you are use to using s pen do not purchase
Value
2
Response from Samsung USBy R&R Team, June 11, 2025
Hi there Samsngfanatic, thank you for sharing your thoughts about the new Samsung Galaxy S25 Edge with us. We know our customers have a range of needs and wants from their chosen devices, and we do our best to provide information to help our customers select the best options for their needs. We have provided a link to the Samsung Support Team if you would like to explore all options that may be available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2
Hate it
on June 6, 2025
Posted by: Ladybug
Too small. Screen is unresponsive to touch for copy and pasting. No punctuation on main keyboard screen. Can't customize notification sounds for different applications. Can't block messages from unwanted texters.
Response from Samsung USBy R&R Team, June 10, 2025
Hi Ladybug, thank you for your feedback on your Samsung Galaxy S25 Edge. We understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to the full device manual to help you best align the settings around your messages to your preferences. We have also shared a link to the Samsung Support Team if you prefer one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Slim and powerful
on June 16, 2025
Posted by: Bobcat
[This review was collected as part of a promotion.] This phone is excellent. AI features in the browser are useful and easy to understand in samsung browser. Batter life was a concern in all the prerelease reviews but its been an all day phone. Jean pocket or shirt pocket fit is very nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 AI review
on July 13, 2025
Posted by: Moyapeach
[This review was collected as part of a promotion.] The Galaxy AI on my Samsung S25 Edge is incredibly convenient. The way I can easily edit videos and pictures is impressive. My previous phones never had a feature that made editing this simple to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty easy to use.
on June 14, 2025
Posted by: Jazmin973
[This review was collected as part of a promotion.] The Galaxy AI is really easy to use. It answers all kinds of questions that you would ask.
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hey Jazmin973, thank you for sharing your thoughts about your Samsung Galaxy S25 Edge with us. We are so happy to hear that you are enjoying testing the knowledge of Galaxy AI and asking it questions throughout the day. We hope you'll reach out to us any time in the future any time you have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Its great device
on June 17, 2025
Posted by: DrAakef
[This review was collected as part of a promotion.] Galaxy AI is very good also the screen very clear and smooth and the device is very slim
Value
5
Written by a customer while visiting Samsung US