Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
228
4 Stars
43
3 Stars
6
2 Stars
7
1 Star
2
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
2
Poor battery life
on June 30, 2025
Posted by: Reggui35
[This review was collected as part of a promotion.] Using Galaxy AI seems to slow down my phone and kill my battery life.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hit here Reggui35, thank you for sharing your thoughts about your Samsung Galaxy S25 Edge with us. We understand how important the speed and battery life of your device are to you for your continued usage and enjoyment. We have provided links to articles to help you troubleshoot both of these instances at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone
on June 30, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] Amazed at the quality and performance of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No regerts!
on June 30, 2025
Posted by: Deus
from Alaska
Expertise:Expert
After using this phone, I can't even use my S25 Ultra anymore. It's that good. Everything else feels like a heavy brick now!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Isjome1997
[This review was collected as part of a promotion.] Great phone for sure, Best phone for sure, I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good reliable device.
on June 30, 2025
Posted by: Cardwinner
[This review was collected as part of a promotion.] "Galaxy AI " is not a feature nor a bug. I find the usability limited, after having used a pixel for 2 generations. This beats the pixel hands down. However the battery life gets pretty sensitive after a while.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better than expected.
on July 3, 2025
Posted by: betand
[This review was collected as part of a promotion.] I have liked this device more than I thought I would so far. I was initially worried about the smaller batter, but I get about as much life as my Pixel 9 Pro most days unless I am doing heaving gaming. The cameras are perfect and I would say the 200mp camera outperforms the 3x 10mp camera on the other phones in the lineup but is only behind the 5x on the Ultra. I actually prefer the Edge over my Ultra as it is more portable and lightweight. Great job Samsung! GalaxyAI continues to be useful as well, please add some call screening similar to Pixel and it will be perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 3, 2025
Posted by: Youatwin2
[This review was collected as part of a promotion.] This is my first Samsung phone and absolutely love it. The S25 galaxy edge has amazing features from the location of the finger print scanner to the Galaxy AI. The camera is world class, easy to use. No regrets on finally buying a Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything and more!
on July 4, 2025
Posted by: SAlKayKicks
[This review was collected as part of a promotion.] I absolutely love the Galaxy AI 💜. It provides detail information and can process everything quickly. I recommend this phone "the Edge" to anyone looking for crisp clear photos and the editing is amazing! A++++
Value
5
Written by a customer while visiting Samsung US