Customer reviews from Char-Broil, LLC
Charbroil - Pro Series 4-Burner Gas Grill and Griddle with Side Burner - Black
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
2
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Charbroil - Pro Series 4-Burner Gas Grill and Griddle with Side Burner - Black
Customer Rating
4
Awesome
on July 7, 2025
Posted by: Ken H
Like the options.
Gets very hot. Great for different cooking options
Gets very hot. Great for different cooking options
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
nice product
on July 20, 2025
Posted by: Stanley S
got floor model but didnt have all the screws in it plus they pinch the side burn wire in one of the legs that was fred meyers faut
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Missing pieces
on August 13, 2025
Posted by: Kelly P
Beautiful looking grill, bad instructions to build but I am missing 3 of the main parts of the grill and there is a wire that was not connected to anything so I don't know where it goes.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Natural gas conversion
on September 12, 2025
Posted by: Greg S
You need to tell consumers how the new duel fuel valves work.
Especially when you sell the conversion kits
Especially when you sell the conversion kits
Response from Char-Broil, LLCBy Alex, Customer Care, September 17, 2025
"Thank you for sharing your feedback. We apologize that we didn’t meet your expectations and would like to understand the issue better. Please give us a call at 1-866-239-6777."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Average quality
on November 18, 2025
Posted by: Gary L
I find this grill to be of average quality only. Installation was long, lots of parts, instructions were not clear in several areas.
Written by a customer while visiting Char-Broil, LLC