Customer reviews from Char-Broil, LLC
Charbroil - Pro Series 4-Burner Gas Grill and Griddle with Side Burner - Black
Average customer rating
4.1
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
7
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Charbroil - Pro Series 4-Burner Gas Grill and Griddle with Side Burner - Black
Customer Rating
5
4-Burner Pro With Side Burner
on May 10, 2025
Posted by: Paul N
Great looking grill. Easy to assemble but the propane hose to the side burner is too short.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Grill, griddle and charcoal
on June 27, 2025
Posted by: Maria L
Assembly was not that difficult. Battery included was dead. Looking forward to grilling this summer.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Poor Build Quality
on June 30, 2025
Posted by: jschafer75
from Marion, IA
Gender:Male
Length of ownership:3 months
I left the Weber world to take a chance with Charbroil. I figured buying their "Pro Series" would be a good way to see how they stacked up with the entry-level Weber "Spirit" series I owned for 15 years. I've owned the Charbroil for almost a year, and I can say with great certainty that it is not nearly the quality of grill that I was hoping for. It heats up well, grills fine, and has a lot of versatility, but it is already rusting on surface areas and the door is discoloring. I keep it covered all of the time. Additionally, the metal is extremely weak, and the handle broke already (replaced under warranty). The thing is, rust and paint discolorations are not covered under the warranty. So they can paint on the cheapest paint to the cheapest metal and you have no recourse for getting it fixed. Ugh. When I chatted with Charbroil they confirmed this limitation to the warranty. When this officially dies I will move to a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Awesome
on July 7, 2025
Posted by: Ken H
Like the options.
Gets very hot. Great for different cooking options
Gets very hot. Great for different cooking options
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
nice product
on July 20, 2025
Posted by: Stanley S
got floor model but didnt have all the screws in it plus they pinch the side burn wire in one of the legs that was fred meyers faut
Written by a customer while visiting Char-Broil, LLC