Customer reviews from Char-Broil, LLC
Charbroil - Bistro Pro Electric Grill + Charcoal Mode - Black
Average customer rating
4.4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
6
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Charbroil - Bistro Pro Electric Grill + Charcoal Mode - Black
Customer Rating
4
Looks nice
on June 13, 2025
Posted by: Ted W
We used it once and works. The last similar model we bought lasted 1.5 yrs and the burner quit working and Char broil not longer makes that replacement part - simply terrible. I am hoping this one last much longer. If not, I’ll have to go back to gas.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Solid construction, easy assembly, nice size for patio. Works fine.
on June 22, 2025
Posted by: Robert S
This CB grill fits nicely on our small apartment balcony. Use of 20 amp is great. No special wiring. Nice design. Easy assembly. Just make the letters bigger on the installation graphics. Hard to read for 77 year old. First steak off the grill was great.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best electric grill ever!
on July 8, 2025
Posted by: Danielle W
We absolutely love this grill. Easy to assemble and supper easy to grill on. Food turns out beautiful.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Excellent product.
on June 13, 2025
Posted by: Raymond R
Had their electric grills for over 20 year and replace heating element one time and it lasted for years. I will not buy any other brand. Love it!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Heavy duty
on June 28, 2025
Posted by: Cindy L
So far so good! Much more heavy-duty than expected.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Grates
on July 12, 2025
Posted by: Jodi L
used three times and I cannot get the grate clean.
Response from Char-Broil, LLCBy Alex, Customer Care, August 21, 2025
"We’re grateful for your feedback, though we regret that your experience wasn’t what you hoped for. We want to make sure we can improve moving forward. Feel free to contact us at 1-866-239-6777 to discuss your concerns in more detail."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Bistro Pro
on July 21, 2025
Posted by: Davis F
This grill is perfect for a small apartment patio. It heats quickly and the digital temperature gauge is extremely helpful.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best Grilling
on August 6, 2025
Posted by: Patricia T
Love my new Charbroil. Lots of nice features. Good grilling, easy cooking and not much clean up. Like that you can also use charcoal in it too.
Written by a customer while visiting Char-Broil, LLC