Customer reviews from Char-Broil, LLC
Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Average customer rating
4.2
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
28
4 Stars
14
3 Stars
5
2 Stars
4
1 Star
2
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
2
Bad choice on my part
on July 19, 2025
Posted by: kING OF CHAR
from Mi
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Just started using this grill and I must say I don't care for it already. The plates over the burners block the view of the burner tubes so you don't know if the burners are lit or not. The searing feature is more like the burning feature food always comes out burnt on low or high flame. Then once your food gets cooking the grease pools up in the little troughs that go over the burners and start dripping grease onto the burners and starts a grease fire. Cooking area is a bit small once you get off the searing area
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Alex, Customer Care, August 21, 2025
"Thank you for your review. We’re sorry to hear that we fell short of your expectations. We would be happy to discuss how we can improve your experience. Please give us a call at 1-866-239-6777 at your convenience."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
One problem
on July 20, 2025
Posted by: Kathy S
Only one problem, the flame is way too high. I can't get below 400 degrees.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Charbroil model 463348725
on July 20, 2025
Posted by: Alireza Y
So far I am happy with it. Good size and good design. The only suggestion is to work on the electronic igniter module. It is hard to push. A touch button would be perfect if doable.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
So far so good
on July 21, 2025
Posted by: Jordan B
I’ve bought several grills before. First off this grill for the price was well packaged and easy to assemble. Only issue I’m having is I’m missing a few parts but hopefully no biggie they can ship me them.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Nice grill but missing some screws
on July 26, 2025
Posted by: Chris Z
Overall the Grill is very nice especially for the price that I paid. My only issue with it is that there were two screws missing from the hardware pack. It was two of the screws that secure the main body to the hood so it was rickety until I bought more screws to replace them.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Good
on July 27, 2025
Posted by: Tina H
Easy to put together, however, there was 1 screw on the control for the side burner that we could not get out to properly install the control know because it was stripped.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Questionable grill
on July 27, 2025
Posted by: Scott V
Ignitor no good 3 months stopped working
Runs to hot on low
Runs to hot on low
Response from Char-Broil, LLCBy Alex, Customer Care, August 21, 2025
"Thank you for your input! We’re happy you enjoyed certain aspects, but we understand there may have been some areas where we could do better. Let’s chat more—call us at 1-866-239-6777 to share your thoughts!"
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Works like a grill
on August 4, 2025
Posted by: Daniel T
They are fine. Hope this one lasts more than 5 years
Written by a customer while visiting Char-Broil, LLC