Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
4
Works Great, Pick a Different Color
on July 20, 2026
Posted by: Tim W
Pretty straightforward to assemble. Works great. Sideburner is a nice perk. Easy to clean the inside. After only a few uses the stainless steel around the handle area has started to turn a bit brown from oils and soot. Probably should have picked a black grill but at least the cover I bought will hide it most of the time.
Took over 2 hrs to assemble but instructions were mostly clear and completely sufficient and all parts/bolts/nuts labeled well with nothing g missing! Can’t wait to fire it up!
I purchased the same grill 5 years ago and wore it out. I purchased a new one and they redesigned it and ruined it. I cooked some hamburgers on it and the grease cannot drain properly creating flame outs. It's a poor designed the old one worked much better. Now they are refusing to accept a return. Very disappointed.
Response from CharbroilBy Care, July 10, 2026
Thank you for your feedback. We understand your frustration with your recent experience and appreciate you sharing your concerns. We would like to help address any questions you may have about your grill and its operation. Please contact Charbroil CARE at 1.866.239.6777, and our team will be happy to assist you.