Customer reviews from Char-Broil, LLC
Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Average customer rating
4.2
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
33
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
2
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
5
Great grill
on July 1, 2025
Posted by: Carol O
Enjoy the side burner, excellent heating and cooking.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
New Grill
on July 5, 2025
Posted by: Denver B
Love the build quality of it! Very happy with my purchase!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Assembling grill is time consuming.
on July 5, 2025
Posted by: Lyle P
Grill looks nice. Instructions could be better. Pictures can't replace words !
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
CB Performance 4-Burner
on July 6, 2025
Posted by: Brad B
Easy to follow assembly instructions. Takes approximately one hour.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Looks nice but
on July 7, 2025
Posted by: Jon I
Grill looks nice but handle came with no threads in it to attach handle, also had a couple slightly bent part. Instructions were OK to understand
Response from Char-Broil, LLCBy Alex, Customer Care, August 19, 2025
"We appreciate your review. We're always looking for ways to enhance our service and product offerings. Please feel free to give us a call at 1-866-239-6777 if there’s anything more we can do for you."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Grill so far works great!
on July 8, 2025
Posted by: Jayme S
So far so good! The grill worked well for our first cookout
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Bad choice on my part
on July 19, 2025
Posted by: kING OF CHAR
from Mi
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Just started using this grill and I must say I don't care for it already. The plates over the burners block the view of the burner tubes so you don't know if the burners are lit or not. The searing feature is more like the burning feature food always comes out burnt on low or high flame. Then once your food gets cooking the grease pools up in the little troughs that go over the burners and start dripping grease onto the burners and starts a grease fire. Cooking area is a bit small once you get off the searing area
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Alex, Customer Care, August 21, 2025
"Thank you for your review. We’re sorry to hear that we fell short of your expectations. We would be happy to discuss how we can improve your experience. Please give us a call at 1-866-239-6777 at your convenience."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
One problem
on July 20, 2025
Posted by: Kathy S
Only one problem, the flame is way too high. I can't get below 400 degrees.
Written by a customer while visiting Char-Broil, LLC