Customer reviews from Char-Broil, LLC
Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Average customer rating
4.2
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
28
4 Stars
14
3 Stars
5
2 Stars
4
1 Star
2
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
5
A Griller’s Dream for Summer Cooking
on June 4, 2025
Posted by: brookeek_8787
[This review was collected as part of a promotion.] I received the Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner complimentary from Charbroil and Influenster in exchange for my honest review.
With the return of warm weather, I couldn’t be more excited to kick off grilling season—and this grill is everything I hoped it would be. It looks sleek, feels sturdy, and has all the space and features I need for outdoor cooking. The side burner is such a great bonus for multitasking, and the FlavorMax cooking system really delivers—the temperature control is great, it’s easy to clean, and everything I’ve made so far has turned out juicy and full of flavor.
While it did take a bit of time and attention to assemble (there are quite a few parts!), the finished product is absolutely worth it. Once it’s all put together, it’s clear this grill is built to last and designed for serious grilling. From burgers to steaks to veggies, this is going to be the centerpiece of my backyard this summer.
Written by a customer while visiting influenster.com
Customer Rating
5
Useful griller
on June 4, 2025
Posted by: zakiya13_3483
[This review was collected as part of a promotion.] Took a little time to put together, but instructions are easy to follow. It hates up quickly and also has a Seer feature and I really like the sideburner so I can make something else at a different temperature to full stomach cabinet is really useful so you can store all your grills there. Had some trouble with the ignition button, which tends to be glitchy
Written by a customer while visiting influenster.com
Customer Rating
3
I do not recommend
on June 4, 2025
Posted by: pam_the_westie_mom_3573
[This review was collected as part of a promotion.] F- for assembly! Purchase this put together! Instructions had zero words and none of the pieces were marked in any way . Did not come with a tank. Cooking space is adequate. Shiny stainless just amplifies any dirt. Not for me
Response from influenster.comBy Alex, Customer Care, August 13, 2025
"Thank you for sharing your feedback. We value your opinion and are always working to improve. If there’s anything specific, you’d like to address, don’t hesitate to give us a call at 1-866-239-6777."
Written by a customer while visiting influenster.com
Customer Rating
5
Five star starter Grill
on June 9, 2025
Posted by: teajaygoodman_4308
[This review was collected as part of a promotion.] Overall grill is a five star performer. Easy to assemble. Easy to load up and unload. Easy to clean. Haven’t had any problems so far. I bought a cover for it and it’s been great so far.
Written by a customer while visiting influenster.com
Customer Rating
4
Grill
on June 15, 2025
Posted by: Steve W
The grill is a perfect size some parts did come damaged but we will see if we can make it work once we put finish putting it together. We got this for my dad after he had his old grill for years so we hope this will last just as long.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Burners don't light
on June 15, 2025
Posted by: James A
It looks nice, but I can only get the side burner to light. The four burners across the front do not light. I have tested them one by one. There is gas coming from them when I push the dial in and turn it to High and immediately after, as I press and hold the ignition switch it clicks away, but the gas does not ignite on any of the burners I have tested except the side one.
Response from Char-Broil, LLCBy Alex, Customer Care, August 14, 2025
"We sincerely apologize for your disappointing experience. We take customer satisfaction seriously. Please don’t hesitate to contact us at 1-866-239-6777 so we can address any concerns."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Instructions
on June 17, 2025
Posted by: David R
The directions need more explanation besides pictures
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Assembly/finding parts
on June 20, 2025
Posted by: Deenna W
Assembly was difficult as parts were hidden inside parts and areas you would never expect parts to be. Understand trying to cram everything into one box, but a little more organized with putting parts that go together in the same place would've saved on swearing like a sailor.
Written by a customer while visiting Char-Broil, LLC