Customer reviews from Charbroil
Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Average customer rating
4.3
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
114
4 Stars
58
3 Stars
13
2 Stars
9
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
5
New Grill
on July 21, 2025
Posted by: Mark W
My Char-broil that was 17 years finally had to be retired. I purchased a new char-broil, hopefully get another 17 years out of this one. Happy so far with the construction and performance.
Written by a customer while visiting Charbroil
Customer Rating
4
So far so good
on July 21, 2025
Posted by: Jordan B
I’ve bought several grills before. First off this grill for the price was well packaged and easy to assemble. Only issue I’m having is I’m missing a few parts but hopefully no biggie they can ship me them.
Written by a customer while visiting Charbroil
Customer Rating
4
Charbroil model 463348725
on July 20, 2025
Posted by: Alireza Y
So far I am happy with it. Good size and good design. The only suggestion is to work on the electronic igniter module. It is hard to push. A touch button would be perfect if doable.
Written by a customer while visiting Charbroil
Customer Rating
4
One problem
on July 20, 2025
Posted by: Kathy S
Only one problem, the flame is way too high. I can't get below 400 degrees.
Written by a customer while visiting Charbroil
Customer Rating
2
Bad choice on my part
on July 19, 2025
Posted by: kING OF CHAR
from Mi
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Just started using this grill and I must say I don't care for it already. The plates over the burners block the view of the burner tubes so you don't know if the burners are lit or not. The searing feature is more like the burning feature food always comes out burnt on low or high flame. Then once your food gets cooking the grease pools up in the little troughs that go over the burners and start dripping grease onto the burners and starts a grease fire. Cooking area is a bit small once you get off the searing area
No, I would not recommend this to a friend.
Response from CharbroilBy Alex, Customer Care, August 21, 2025
"Thank you for your review. We’re sorry to hear that we fell short of your expectations. We would be happy to discuss how we can improve your experience. Please give us a call at 1-866-239-6777 at your convenience."
Written by a customer while visiting Charbroil
Customer Rating
5
Happy Customer
on July 12, 2025
Posted by: John R
I love this grill! The flavor is amazing! I would recommend it!
Written by a customer while visiting Charbroil
Customer Rating
5
Grill so far works great!
on July 8, 2025
Posted by: Jayme S
So far so good! The grill worked well for our first cookout
Written by a customer while visiting Charbroil
Customer Rating
3
Looks nice but
on July 7, 2025
Posted by: Jon I
Grill looks nice but handle came with no threads in it to attach handle, also had a couple slightly bent part. Instructions were OK to understand
Response from CharbroilBy Alex, Customer Care, August 19, 2025
"We appreciate your review. We're always looking for ways to enhance our service and product offerings. Please feel free to give us a call at 1-866-239-6777 if there’s anything more we can do for you."
Written by a customer while visiting Charbroil