For the most part it assembled well but with some difficulty in understanding the pictures for direction (see parts and how they fit). Very impressed with how the product was packaged (carefully, tight, and wrapped for protection).
Looks nice, very easy to put together. Cannot get unit to light up. Will go to chat to get figured out
Response from CharbroilBy Care, May 21, 2026
Thank you for your feedback on your Charbroil grill. We are glad to hear you found the assembly process easy and like the overall appearance of the unit. We understand your frustration with the ignition issue and appreciate you reaching out for additional support. For further assistance, please contact Charbroil CARE at 1 866 239 6777.
We love this grill brand and this brand is what we have always bought. However, the only thing I don’t like is that it is harder to reach to turn on and off the gas knob, especially for older people.