Customer reviews from Charbroil
Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Average customer rating
4.3 out of 5
4.3
(200 Reviews)
Open Ratings Snapshot
Rating breakdown 200 reviews
5 Stars
114
4 Stars
58
3 Stars
13
2 Stars
9
1 Star
6
40%of customers recommend this product. 
(
2 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Charbroil - Performance Series FlavorMax 4 Burner Gas Grill Cabinet with Side Burner - Gray
Customer Rating
5 out of 5
5
amazing
on June 14, 2026
Posted by: Tiffany B
it was super easy to put together and i’m excited for my husband and i to use it (:
Written by a customer while visiting Charbroil
Customer Rating
4 out of 5
4
New grill
on June 14, 2026
Posted by: Darryl R
Love the grill!
I have 2 issues…1) the packaging, while neat and secure, makes it difficult to locate some parts.
2) one of the pre-inserted bolts for the side table was cross threaded and stripped out upon trying to screw it in. I need to buy a replacement and retap the bolt
Written by a customer while visiting Charbroil
Customer Rating
4 out of 5
4
Tami
on June 13, 2026
Posted by: Tamara B
Nice, haven't used it that much yet!
Written by a customer while visiting Charbroil
Customer Rating
5 out of 5
5
Charbroil Grill
on June 13, 2026
Posted by: Pamela H
It's been a great addition for our grilling.
Written by a customer while visiting Charbroil
Customer Rating
2 out of 5
2
ridiculous assembly
on June 13, 2026
Posted by: John M
The main wheels. which are one of the first parts needed, are buried deep in some sub-packaging and not visible unless everything is un-packaged. I ended up setting the base on some blocks so I could continue assembling the grill assuming the wheels were forgotten in packaging. There is nothing in the documentation of where the parts are packaged, so unless you have the room to un-package an lay out everything and are confident that you won't need to box everything back up because something is missing, it can be a very frustrating experience. This could easily be avoided by labeling each of the sub-packages and listing the contents. A frustrating first experience with a product leaves a lasting impression
Response from CharbroilBy Care, June 13, 2026
Thank you for sharing your feedback and choosing Charbroil. We understand your frustration with the packaging and the difficulty locating the wheels during assembly. We appreciate your detailed suggestions regarding labeling sub-packages and identifying contents more clearly. Feedback like this is valuable and will be shared with our team as we continue working to improve the assembly experience for our customers.
Written by a customer while visiting Charbroil
Customer Rating
5 out of 5
5
Great
on June 12, 2026
Posted by: Timothy B
Love it
Written by a customer while visiting Charbroil
Customer Rating
4 out of 5
4
Grilling in MN
on June 12, 2026
Posted by: John M
Easy to assemble. Easier to start grilling.
Written by a customer while visiting Charbroil
Customer Rating
5 out of 5
5
performance gas grill
on June 11, 2026
Posted by: William B
Good looking and solid
Written by a customer while visiting Charbroil
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