Customer Reviews for Cuisinart - Espresso Bar Slim Espresso Machine - Black
Customer Rating
1
Difficult
on January 7, 2026
Posted by: Joecoffee
Why is it so difficult? It takes me 20 tries to get it to work. Very cheap machine, low quality. The instruction manual was not very helpful. The steam has a weird chemical smell.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 8, 2026
Thank you for sharing your experience. We’re sorry to hear that your espresso maker has been difficult to use and that the instructions did not provide the clarity you expected. Concerns about operation and the odor you noticed during steaming are important to us, and we appreciate you bringing them to our attention. If you believe your unit may not be working as intended, it is covered by a limited warranty, and our Consumer Service team would be happy to assist at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Great machine do the price. The slim design keeps it out of the way and reduces clutter. The instructions could be better along with some how to videos.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I recieved this as a gift . I replaced my older espresso maker with this one. All I have to say is … amazing!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Wouldn’t be worth the money if it were free.
on February 17, 2026
Posted by: Kevin57
Gender:Male
This product is junk. It over pressurizes every cup. You get a high pressure stream of diluted water that blows by the grounds aknots every time. I’ve tried different grinds, beans, and tamp pressures. I’ve used a lot of espresso machines, expensive and cheap and this is by far the worst one I’ve even use by a mile.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 19, 2026
We’re very sorry to hear about your experience and understand how frustrating this must be. The high-pressure stream you describe may indicate a calibration or maintenance issue, as proper tamping, grind size, and ensuring the portafilter is correctly seated are key to optimal espresso extraction. We’d like to help troubleshoot your unit and ensure it’s performing correctly, or discuss options that may better suit your espresso needs. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900530135 so we can assist you directly, and you’re also welcome to visit Cuisinart.com to explore other models.
Written by a customer while visiting cuisinart.com