Customer reviews from cuisinart.com
Cuisinart - Espresso Bar Slim Espresso Machine - Black
Average customer rating
4.1
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
39
4 Stars
12
3 Stars
0
2 Stars
3
1 Star
8
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Cuisinart - Espresso Bar Slim Espresso Machine - Black
Customer Rating
1
DO NOT BUY
on December 1, 2025
Posted by: LukasBleedsBlue
Gender:Male
I was gifted this machine, for I was very excited about getting into the coffee world. I learned all about it, and was so happy I got this machine.
However, things took a change very fast. First of all, the portafilter size is listed as 52mm. They don't make any accessories anywhere, so I settled with 51mm accessories. I would come to discover that the portafilter is indeed 51mm but the ears are so thick that I can't get a nice replacement due to the lack of compatibility. I'm stuck using some cheap janky one.
Speaking of baskets, they come with these weird "partially pressurized" baskets that are impossible to dial in. Must replace them with a 51mm single wall basket, it's the only way to make good coffee.
The machine also has the weakest steam wand I've ever used.
The machine also has the weakest steam wand I've ever used.
So, despite all the money I've put into this machine, it failed to work. I hate it so much, and you will never get anywhere with it. I even paired it with the Niche Zero and couldn't pull a consistent shot due to the messed up temperature. DO NOT BUY. Just get the Bambino.
Super disappointing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re very sorry to hear about your experience and appreciate you taking the time to share these details. Our Customer Service team is ready to work with you to address the issues you’ve encountered. Please reach out to our teams for assistance at 1-800-726-0190 with ticket number8900447043—we’re here to help.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Do you want no coffee with your machine?
on January 5, 2026
Posted by: Mkub
Gender:Female
I got this a christmas present. I love espresso and have had other machines. This one barely drips out coffee. I have to run it multiple times to even get a double shot. I have tried programming it. Nothing works. Do not buy it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your experience and for being a fellow espresso enthusiast. We’re sorry the machine hasn’t delivered the coffee you were hoping for, even after trying to adjust the programming. This unit is covered by a limited warranty, and if you think it may not be working properly, our Consumer Service team at 1-800-726-0190 would be happy to assist you.
Written by a customer while visiting cuisinart.com
Posted by: Jetty 19
Verified Purchase:Yes
I bought this Expresso maker after my trip from Italy. It is a great machine. I love having my Cappuccinos first and c then my expresso 3 pm. It's a beautiful and easy-to-use machine.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Espresso machine? Not really.
on April 16, 2025
Posted by: gjport
from Gresham Oregon
Gender:Male
Not really an espresso machine. Splatters water everywhere. Not anything like the espresso machines I've had before. Like that it can handle a variety of cup sizes. But that's not enough to offset poor operation. Sending to Goodwill.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Nope
on February 7, 2026
Posted by: StillNotGood
Updating review from 4 months ago, still really hate this machine, I’ve had it for 9 frustrating months, I’m still disappointed with it. Inconsistent, messy, mediocre espresso. Time to get the Breville.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 9, 2026
Thank you for sharing your updated experience — we’re sorry to hear the machine has continued to be frustrating and hasn’t met your expectations. Espresso performance can sometimes be affected by grind size, tamping, and water temperature, and our Consumer Assistance Center can provide tips to help improve consistency and reduce mess. Please contact us at 1-800-726-0190 and reference Ticket #8900519849 so we can assist you directly. We appreciate your feedback and are here to help you get the best experience possible.
Written by a customer while visiting cuisinart.com
Customer Rating
2
A struggle every morning
on January 31, 2026
Posted by: Anonymous
Gender:Female
I got this slim cuisine, art espresso machine for Christmas and every morning I struggle with the espresso machine, putting the espresso thing on the machine so that I can go it fights with me. It doesn’t wanna lock. It doesn’t wanna turn. It is a struggle every morning.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 2, 2026
We’re sorry to hear that you’ve been struggling with the espresso machine—it shouldn’t feel that difficult to attach the portafilter. Your feedback about the locking mechanism will be shared with our product team for review. In the meantime, our Consumer Assistance team can walk you through tips to ensure the portafilter locks smoothly every time. Please contact them at 1‑800‑726‑0190 so we can help make your morning routine easier.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Simple and delicious
on January 27, 2025
Posted by: Stephcop331
from USA
[This review was collected as part of a promotion.] I love the design of this espresso machine, and the ease of use. The frother is a nice change from our previous machine, and the smaller size is great for keeping my coffee bar from over cluttering. I would definitely buy again and again.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Excellent
on January 27, 2025
Posted by: sally9
from USA
[This review was collected as part of a promotion.] This is a review on the Cuisinart slim espresso machine. It is slim so it doesn’t take up much room on your countertop. The machine produces a great espresso. I like that you can customize your beans as well. Tastes awesome!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club