Customer reviews from maytag.com
Maytag - 3.8 Cu. Ft. Top Load Washer with Deep Fill Option - White
Average customer rating
4.2
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
611
4 Stars
208
3 Stars
91
2 Stars
47
1 Star
72
83%of customers recommend this product.
(
438 out of
530)
Customer Reviews for Maytag - 3.8 Cu. Ft. Top Load Washer with Deep Fill Option - White
Customer Rating
3
Flimsy and then even Flimsier
on September 13, 2026
Posted by: Maytag or Maynot
[This review was collected as part of a promotion.] the START/PAUSE button is FLIMSY...as in it is loose, must be held in place to actually start and is just flimsy. But it got me to buy your warranty protection plan.....also the "?" whatever it is called that is attached to the top of machine and fits into slot to signal top is closed is even FLIMSIER if that is even possible. I pray I am able to be so very gentle as to not break/hurt/damage them. very dissapointed, first time to say/type that after a lifetime of Whirlpool products. So sad
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
4
Quiet operation and ease of use of controls
on September 13, 2026
Posted by: Val60
[This review was collected as part of a promotion.] Seems to function very well. It. Is so new to me that I cannot review the Corrosion and Durability of it yet. The Rinse, Speed and Capacity seem to be great so far. It is a very quiet operating machine. All in all it seems to work well for my needs.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Great Washer
on September 6, 2026
Posted by: Home Keeper
[This review was collected as part of a promotion.] Great Washer. Very large tub. Very quiet, Simple design and easy to use.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1
Shakes
on September 3, 2026
Posted by: Sarah535
[This review was collected as part of a promotion.] It is dented and therefore shakes and makes horrible noises
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, September 9, 2026
We really appreciate you letting us know about the vibration issues you're experiencing with your Maytag® Washer. We're truly sorry you're having these concerns. You're a valued customer, and we'd love the chance to look into this for you right away.
Please see the following troubleshooting tips:
Washer Balance, Loading, and Leveling Guide & Unbalanced Loads
An "off-balance" load occurs when laundry is not evenly distributed in the basket, typically during the spin cycle.
Signs: This issue can cause noise, excessive shaking, reduced spin speed, longer cycle times, and clothes remaining wet. In severe cases, the washer may stop spinning or display an error.
Self-Correction: The washer attempts to self-correct by refilling and gently rotating back and forth to redistribute the clothing. If this fails to even out the load, an error message will display.
Proper Loading and Heavy Items
To prevent out-of-balance loads and vibration:
General Loading: Place clothes in loose heaps, distributing them evenly around the agitator/impeller.
Overloading: Never overload the washer; clothes should be added loosely and reach no higher than the top row of holes in the wash basket.
Water Level: Do not add extra water, as this can cause items to float and lessen the cleaning action.
Bulky/Heavy Items:
Check the care label, as some bulky items may require a front-load commercial-style washer.
Distribute water-absorbent items (e.g., quilts, cotton blankets) in a donut shape around the impeller.
Wash two or three similar absorbent articles (e.g., rugs) together to ensure a balanced load for a good spin, rather than just one.
Washer Level
The washer must be level, with all four feet in firm contact with the floor, to prevent the load from becoming unbalanced, which leads to excessive noise and vibration during the spin cycle.
Check: Try to rock the washer diagonally; if it rocks, it needs to be leveled. You can use your phone to level household appliances.
Drain Pan: If using a drain pan, the leveling legs may need adjustment to raise the machine's height.
If you are still having concerns with the Washer after reviewing the information, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 24878550, and a restatement of your issue .
We’re looking forward to hearing from you.
Marie Q
Please see the following troubleshooting tips:
Washer Balance, Loading, and Leveling Guide & Unbalanced Loads
An "off-balance" load occurs when laundry is not evenly distributed in the basket, typically during the spin cycle.
Signs: This issue can cause noise, excessive shaking, reduced spin speed, longer cycle times, and clothes remaining wet. In severe cases, the washer may stop spinning or display an error.
Self-Correction: The washer attempts to self-correct by refilling and gently rotating back and forth to redistribute the clothing. If this fails to even out the load, an error message will display.
Proper Loading and Heavy Items
To prevent out-of-balance loads and vibration:
General Loading: Place clothes in loose heaps, distributing them evenly around the agitator/impeller.
Overloading: Never overload the washer; clothes should be added loosely and reach no higher than the top row of holes in the wash basket.
Water Level: Do not add extra water, as this can cause items to float and lessen the cleaning action.
Bulky/Heavy Items:
Check the care label, as some bulky items may require a front-load commercial-style washer.
Distribute water-absorbent items (e.g., quilts, cotton blankets) in a donut shape around the impeller.
Wash two or three similar absorbent articles (e.g., rugs) together to ensure a balanced load for a good spin, rather than just one.
Washer Level
The washer must be level, with all four feet in firm contact with the floor, to prevent the load from becoming unbalanced, which leads to excessive noise and vibration during the spin cycle.
Check: Try to rock the washer diagonally; if it rocks, it needs to be leveled. You can use your phone to level household appliances.
Drain Pan: If using a drain pan, the leveling legs may need adjustment to raise the machine's height.
If you are still having concerns with the Washer after reviewing the information, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 24878550, and a restatement of your issue .
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
5
Great Washing Machine
on August 31, 2026
Posted by: agray7903
[This review was collected as part of a promotion.] The machine works great - and actually is larger than the washer that I’ve had for around 20 years. The only thing I don’t like about it is if I open the lip after starting it, I have to press a button for it to resume.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
great washer
on August 30, 2026
Posted by: Warrensburg
[This review was collected as part of a promotion.] washes well and spins water out better than any washer we have had
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Great Washer
on August 29, 2026
Posted by: Tim 2026
[This review was collected as part of a promotion.] The washer is a little bit noisy going through the cycles other than that a great washer
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Simple but effective
on August 26, 2026
Posted by: Olden
[This review was collected as part of a promotion.] Very easy to use and quiet during operation. The washer has a large capacity and keeps itself clean.
The dryer works very well and drys the clothes completely.
Great price point.
The dryer works very well and drys the clothes completely.
Great price point.
I would recommend this to a friend!
Written by a customer while visiting maytag.com