Customer reviews from bose.com
Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Average customer rating
4.6
(1,155 Reviews)
Rating breakdown 1,155 reviews
5 Stars
894
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
Customer Reviews for Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Customer Rating
5
Great features
on January 1, 2025
Posted by: Shuby
Gender:Female
Length of ownership:1 week
Bought this for my wife for Christmas . She loves them.
Written by a customer while visiting bose.com
Customer Rating
1
Don't buy
on January 2, 2025
Posted by: Not pleased
Crap product. Auto off never works so I never get to use them, batteries always dead.
Response from bose.comBy Customer Support, January 3, 2025
Hello,
I am sorry to hear that you are disappointed with your QuietComfort Headphones.
If you need assistance to adjust the auto-off setting, please follow these steps:
To adjust the Auto-off setting:
1. Open the Bose app and connect or select your headphones.
2. Tap the Settings icon (top right)
3. Tap Power
4. Select a timeframe.
If you need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are disappointed with your QuietComfort Headphones.
If you need assistance to adjust the auto-off setting, please follow these steps:
To adjust the Auto-off setting:
1. Open the Bose app and connect or select your headphones.
2. Tap the Settings icon (top right)
3. Tap Power
4. Select a timeframe.
If you need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Bad pair I think.
on January 3, 2025
Posted by: Jen C
Gender:Female
Length of ownership:1 month
I bought them on Black Friday. They had stayed connected via Bluetooth but the sound interrupts intermittently. Now the sound cuts off completely while my device is continuing to play whatever. I am sitting right next to my phone so it is cutting off because of distance. I did expect better from a highly rated brand.
Response from bose.comBy Customer Support, January 3, 2025
Hi there,
It is odd that they would have intermittent audio. Please make sure that you are not connecting to the Bluetooth LE connect of the headphones as this stands for Low Energy which can not handle high bit rate audio. We have other steps to try available here: https://bose.life/4fEVTTW
We'd also love to help, so please reach out to us: https://bose.life/contact
Nic - Customer Support
It is odd that they would have intermittent audio. Please make sure that you are not connecting to the Bluetooth LE connect of the headphones as this stands for Low Energy which can not handle high bit rate audio. We have other steps to try available here: https://bose.life/4fEVTTW
We'd also love to help, so please reach out to us: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
No user manual!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on January 11, 2025
Posted by: unhappy customer
Gender:Male
Length of ownership:1 week
No user manual!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from bose.comBy Lau, Bose Customer Support, January 16, 2025
Hello,
You can find the QuietComfort Headphones' user manual and tips here: https://bose.life/41qhonY
Best regards,
Lau - Customer Support
You can find the QuietComfort Headphones' user manual and tips here: https://bose.life/41qhonY
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great comfort
on January 19, 2025
Posted by: Boo77
I love my headphones, they are very comfortable and I like how they tell you how much power is left when you turn them on.
Written by a customer while visiting bose.com
Customer Rating
1
Battery
on January 25, 2025
Posted by: Kat
Gender:Female
Length of ownership:3 months
Doesn't hold the charge. I feel if I leave a day the battery gets drained quickly.
Written by a customer while visiting bose.com
Customer Rating
1
Unhappy
on February 2, 2025
Posted by: Hat
I'm not happy with my 2nd pair of headphones only one ear pieces works on the right no sound out of the left one
Response from bose.comBy Bose, Customer Support, February 3, 2025
I'm sorry to hear that only one side of your QuietComfort Headphones is producing audio! Test the headphones via both Bluetooth and cable, to be sure it isn't a cable-only issue. If the problem is coming up in both instances, please reach out to your local support team, who will be happy to troubleshoot in full with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Connection
on February 6, 2025
Posted by: Allen
When I connect two head phones to an iPad only one works at time.
Written by a customer while visiting bose.com