Customer reviews from bose.com
Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Average customer rating
4.6
(1,160 Reviews)
Rating breakdown 1,160 reviews
5 Stars
899
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
Customer Reviews for Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Customer Rating
1
Better than most but not impressed
on December 23, 2024
Posted by: BC409
Gender:Female
Length of ownership:1 year or longer
I wasn't impressed with the quality but I do like the battery's life duration
Response from bose.comBy Customer Support, December 23, 2024
Hi there,
It is great you enjoy the battery life of the headphones. Please try adjusting the EQ settings and ensure the headphones make a tight seal around your ears to get the best sound quality. You can also reach out as we'd love to help: https://bose.life/contact
Nic - Customer Support
It is great you enjoy the battery life of the headphones. Please try adjusting the EQ settings and ensure the headphones make a tight seal around your ears to get the best sound quality. You can also reach out as we'd love to help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Just one problem
on December 24, 2024
Posted by: Jay
Gender:Male
Length of ownership:3 months
The sound is great but I keep having problems cutting out from my Fire TV. It doesn't want to work while my phone is connected
Written by a customer while visiting bose.com
Customer Rating
5
Good Headphones
on December 24, 2024
Posted by: nao127
The sound quality is so good !!! If you’re looking for good quality headphones these will be your best bet!
Written by a customer while visiting bose.com
Customer Rating
2
Disappointing decline from the original QCII
on December 24, 2024
Posted by: Jomk
Gender:Male
Length of ownership:1 month
Bought this a month ago had for a few weeks. Was replacing my originals. Quality since original has plummeted. Disappointing. Will be continuing the use of my originals.
Response from bose.comBy Customer Support, December 26, 2024
Hey there, we designed the updated QuietComfort Headphones to deliver legendary noise cancellation and high-fidelity audio in a classic, comfortable design with up to 24 hours of battery life to keep up with any lifestyle. We're sorry to hear that they didn't suit your needs, but appreciate your continued support and use of Bose headsets, and for your feedback.
Lau - Customer Support
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great Features
on December 25, 2024
Posted by: Natescony
Gender:Male
Length of ownership:1 month
I received these for Christmas on Black Friday. I love the sound. The answering the phone is great for me because i only use these at home. I can go from my basement to my bedroom on the second floor and still hear the music.
Written by a customer while visiting bose.com
Customer Rating
4
Good product, good deal through Bose
on December 25, 2024
Posted by: Steven 33
Received headphones a few days ago and I’m still learning the features. I would’ve given five star review if the headphones came with a user guide. But Bose chooses a QR code for me to put on my phone and figure out all the great features that my headphones have. Other products I have purchased,” Not Bose”, come with a user guide for the product.
Written by a customer while visiting bose.com
Customer Rating
3
Great audio, bad device selection
on December 26, 2024
Posted by: LP
Length of ownership:1 month
Great sound quality and fantastic battery life, but wind noise cancellation requires active noise cancellation on full, so I have to choose between loud wind noise and not hearing traffic while walking down the sidewalk.
Also, the device selection switch says the headset is switching between my phone and TV, but it continues to only play the TV audio when when it says it's switching to my phone
Response from bose.comBy Customer Support, December 26, 2024
Thanks for leaving your feedback on the QuietComfort Headphones. This product can use multi-point connection feature to allow you to pair to two devices at once. To be able to switch, you need to pause audio on the first device to be able to play audio from the second device. It sounds like that because the TV is active, that will be why it hasn't switched to the phone. Learn more about multipoint here: https://www.bose.co.uk/en_gb/support/articles/HC1283/productCodes/QC-HEADPHONEARN/article.html. The settings shown in the article allows you to turn multipoint off if it doesn't suit your requirements.
If you need any further assistance, please do not hesitate to reach out via https://bose.life/3ET4mCs.
Jeff - Customer Support
If you need any further assistance, please do not hesitate to reach out via https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones
on December 26, 2024
Posted by: Jclifton
Gender:Male
Length of ownership:1 week
Love the headphones. Comfortable. Great sound. Aware more works great. Wish the action button could be customized for more than Spotify... This seems very shortsighted Bose.
Written by a customer while visiting bose.com