Customer reviews from bose.com
Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Average customer rating
4.6
(1,160 Reviews)
Rating breakdown 1,160 reviews
5 Stars
899
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
Customer Reviews for Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Customer Rating
5
Great product
on December 20, 2024
Posted by: Kemda919
As always great quality and with the holiday sale more affordable.
Written by a customer while visiting bose.com
Customer Rating
3
Excellent sound once you figure out features
on December 20, 2024
Posted by: rhythmic beat
Gender:Male
Length of ownership:1 month
Love them, but it took a while to figure out usage via the app. I am in my 70's and "old school". So I would've preferred written instructions on how to use as well as a description of the features. Also, I wanted to register my product, but I saw that you need to gently pull the cup cushion to get the number, On my old pair of noise-cancelling Bose headphones, the cushion came out (thus my new purchase. So I don't want to risk ruining my new headphones.
Response from bose.comBy Customer support, December 20, 2024
Hello, I am glad that you love the QuietComfort headphones, we do have user manuals that are free to download on our support website, we also have videos there that provide guidance on controls, replacing ear cushions and how to set up the headphones, you can view these here: https://bose.life/41qhonY. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
on December 20, 2024
Posted by: Samnik87
Gender:Male
Length of ownership:1 month
I always wanted a Bose headphones and finally got one. I am very happy.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic soothing comforting head phones
on December 21, 2024
Posted by: Syed
Gender:Male
Length of ownership:1 month
Bought this on black friday. Its just outta this world.
Written by a customer while visiting bose.com
Customer Rating
3
Great with one main issue
on December 21, 2024
Posted by: Cunnms396
Gender:Male
Length of ownership:1 month
Love the feel and the comfort! I am having some troubles, there will be static and then the sound will cutoff altogether. I then need to power them off and reconnect.
Response from bose.comBy Global Customer Service, January 16, 2025
I'm happy you like the comfort and feel of your QuietComfort Headphones!
If you're experiencing static noises, followed by complete sound cutouts, then as well as restarting your headphones, try a product reset as per the following steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup;
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger;
3. When the reset is complete, the status light glows according to the current charge level.
If this doesn't help, then I would recommend contacting our support team for further troubleshooting assistance:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Support
If you're experiencing static noises, followed by complete sound cutouts, then as well as restarting your headphones, try a product reset as per the following steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup;
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger;
3. When the reset is complete, the status light glows according to the current charge level.
If this doesn't help, then I would recommend contacting our support team for further troubleshooting assistance:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on December 22, 2024
Posted by: G BOSE
Taught it a week ago and still testing the feature .The carring bag is crap just keeping it real
Written by a customer while visiting bose.com
Customer Rating
3
Good hardware, app needs improvement
on December 23, 2024
Posted by: CrisP
I like the headphones themselves, but have two things that bother me. 1. You can't ever turn off ANC, only enable pass-through. 2. The app is terrible: you get logged out randomly and lose the ability to connect it to the headphones on flights (unless you set up the headphones from scratch again, why?)
Written by a customer while visiting bose.com
Customer Rating
4
Great but connection issue
on December 23, 2024
Posted by: Yuds
Love the sound but it confuses which device is connected regularly, even when the other devices are asleep or off and miles away...
Written by a customer while visiting bose.com