Customer reviews from bose.com
Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Average customer rating
4.6
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
964
4 Stars
154
3 Stars
62
2 Stars
33
1 Star
37
Customer Reviews for Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Customer Rating
5
Great headphones!
on January 21, 2026
Posted by: Leslie
This was a gift purchase for my niece and she loves it! She loves the cypress green color, the noise cancellation, how great the music sounds and the comfort.
Written by a customer while visiting bose.com
Customer Rating
2
Glad I Caught Them on Sale
on February 2, 2026
Posted by: Eliza2026
Gender:Female
Length of ownership:1 month
WHAT IS GREAT!
These headphones are SUPER light weight and the large print left and right labels inside each headphone is EVERYTHING. The fold desire makes it easy to safely place into the soft case. They are a comfortable fit even with some of my more exquisite hair styles. You don't have to turn the volume up to get clear sound quality for conversations. The on / off button is easy to find.
These headphones are SUPER light weight and the large print left and right labels inside each headphone is EVERYTHING. The fold desire makes it easy to safely place into the soft case. They are a comfortable fit even with some of my more exquisite hair styles. You don't have to turn the volume up to get clear sound quality for conversations. The on / off button is easy to find.
WHAT IS NOT DO GREAR
The color is not as I expected. It is absolutely light blue but for some reason I was looking for not such a matte finish. The sound quality is NOT what I expected from BODE. There is plenty of bass but the nuances I hear in my BEATS is not there. The voice to connect sounds creepy and extra robotic. The provided charger is might short but I make it work. The connection to Apple products is not the best, but with a few tries it works. I would not purchase this particular headset again.
The color is not as I expected. It is absolutely light blue but for some reason I was looking for not such a matte finish. The sound quality is NOT what I expected from BODE. There is plenty of bass but the nuances I hear in my BEATS is not there. The voice to connect sounds creepy and extra robotic. The provided charger is might short but I make it work. The connection to Apple products is not the best, but with a few tries it works. I would not purchase this particular headset again.
Response from bose.comBy Customer Support, February 3, 2026
Hi Eliza, thank you for sharing your detailed feedback with us. We’re sorry to hear that the Bose QuietComfort Headphones did not meet your expectations in terms of color finish. Please note that product images may vary slightly depending on lighting.
The noise cancellation and sound profile are designed differently from other brands, which may explain the difference you noticed compared to your Beats headphones. Regarding the charging cable, if the provided cable length is not sufficient, you may use a third‑party USB‑C® (A to C) cable, which will be compatible.
For the connection with Apple products, while the headset is compatible, occasional pairing issues can occur. Resetting the Bluetooth connection or ensuring the Bose app is updated often helps improve stability. For guidance, here’s a detailed link you can use: https://bose.life/4rtSZYv
We hope this clears up any confusion and helps you enjoy a better listening experience.
Jelyn - Customer Support
The noise cancellation and sound profile are designed differently from other brands, which may explain the difference you noticed compared to your Beats headphones. Regarding the charging cable, if the provided cable length is not sufficient, you may use a third‑party USB‑C® (A to C) cable, which will be compatible.
For the connection with Apple products, while the headset is compatible, occasional pairing issues can occur. Resetting the Bluetooth connection or ensuring the Bose app is updated often helps improve stability. For guidance, here’s a detailed link you can use: https://bose.life/4rtSZYv
We hope this clears up any confusion and helps you enjoy a better listening experience.
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I’m in my own WOLRD with these headphones!
on February 2, 2026
Posted by: NellyLuv95
Gender:Female
Length of ownership:1 month
These are the best pair of headphones I’ve ever owned! The sound quality is absolutely amazing and clear! They are also super comfortable and light. The noise canceling is superb! I love the Ice Blue color too! Listening to music in these is like stepping into the song - it just takes you to another dimension! Buy these, highly recommended!
Written by a customer while visiting bose.com
Customer Rating
3
Regrettably disappointed
on February 3, 2026
Posted by: Lathamrv
Gender:Male
Length of ownership:1 month
Purchased refurbished headphones about a month ago and can’t say that I’m blown away by the sound quality. First issue is that sound seems flat- like I can’t get enough treble (to my liking),secondly I find that when I touch the outside of the headphones a static sound appears and effects the sound quality. Have a feeling it has something to do with noise cancellation feature but pretty disappointing considering price point. Regrettably I would have to say knowing what I know now I probably would NOT have purchased.
Response from bose.comBy Customer Support, February 3, 2026
Thank you for taking the time to share your experience with your Bose QuietComfort Headphones. We’d like the opportunity to help improve your experience. Please find below some troubleshooting steps that may help resolve the issues you’re facing:
For static sound: https://bose.life/4c8BI2s
For flat sound: https://bose.life/3MnlPe4
We truly appreciate your honest feedback, as it helps us continue to improve our products and services.
Gem - Customer Support
For static sound: https://bose.life/4c8BI2s
For flat sound: https://bose.life/3MnlPe4
We truly appreciate your honest feedback, as it helps us continue to improve our products and services.
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones
on February 3, 2026
Posted by: bestrodg
Gender:Male
Length of ownership:1 month
Best pair of headphones I ever bought. Great sound quality and noise canceling.
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones
on February 3, 2026
Posted by: Steveg
Gender:Male
Length of ownership:1 month
Very happy with the quality of the headphones. I wish there was a basic instruction sheet included
Written by a customer while visiting bose.com
Customer Rating
5
Happy I bought it!
on February 4, 2026
Posted by: Dr Bobby
Gender:Male
Length of ownership:1 month
The sound is awesome. Easy to connect via bluetooth.
Comfortable, light and they look great.
Comfortable, light and they look great.
Written by a customer while visiting bose.com
Customer Rating
4
some good, some bad
on February 4, 2026
Posted by: Veronica516
I like everything EXCEPT the noise of things like steam, water running, etc in the background can be heard like horrible static in the headphones. People I"m talking to on the phone say the background traffic noise s so loud they can't talk to me, or water running is too loud for them to hear me even though it's all "normal". When I use a steamcleaner that's quite loud, I used to listen to podcasts with headphones on and now I can't bc these new ones are almost too good----the reception is too loud.
Written by a customer while visiting bose.com