Customer reviews from bose.com
Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Average customer rating
4.6 out of 5
4.6
(1,156 Reviews)
Open Ratings Snapshot
Rating breakdown 1,156 reviews
5 Stars
895
4 Stars
145
3 Stars
54
2 Stars
28
1 Star
34
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Customer Reviews for Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink
Customer Rating
5 out of 5
5
Best headphones
on July 24, 2025
Posted by: Chelly
Gender:Female
Length of ownership:1 year or longer
Love these head phone. I got these for my boyfriend but I have the green pair. They the best noise canceling headphones I've used. They don't whistle when you lie down or move your head in different directions. I have an older version of these that did that. The colors are also beautiful.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great WiFi headphones!
on July 24, 2025
Posted by: Chaz
Gender:Male
Length of ownership:1 month
Great sound, and noise canceling is superior! I love the headphones.
Written by a customer while visiting bose.com
Customer Rating
1 out of 5
1
New Models Not Recommended For The Cost !!!
on July 24, 2025
Posted by: Chris
Gender:Male
Length of ownership:1 month
The quality of these new “noise canceling headphones “ are not worth the money even on sale. Purchased to replace older quiet comfort headphones and was a waste of money. They do not cancel complete background noise like previous models. As well as a see and end functions there is a long delay to both answer and end calls on headphones. While the new colors are neat save your money not worth the expense. This is the first negative review I have given on any Bose product we have been purchasing there items for decades and first bad experience with a brand new product.
Response from bose.comBy Customer SupportJuly 24, 2025
Hi Chris, thank you for sharing your feedback. We're sorry to hear about your experience with the new models. Your satisfaction is very important to us, and we want to better understand the issues you're encountering. To assist you, please try the troubleshooting steps in this guide:

https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US

If the problem continues, please send us a message with more details via this link: https://m.me/Bose

Best regards,
Kelly - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Color isn't as bright as picture
on July 24, 2025
Posted by: DReff
Gender:Male
Length of ownership:1 week
Great noise cancellation. Was much lighter in color than picture
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
So Comfortable
on July 24, 2025
Posted by: LittleKat
Gender:Male
Length of ownership:1 month
For my teen challenged with sound sensitivity and slight anxiety. These are comfy to wear and help him feel safer. Thanks!
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Easy to setup and use.
on July 25, 2025
Posted by: Maddog57
Very good sound and the quiet mode really works well.
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
No Laptop access to headphone Settings.
on July 25, 2025
Posted by: Eric
Gender:Male
Length of ownership:1 month
I purchased a few weeks ago. Only 1 MAJOR disappointment--I cannot adjust the equalizer from my computer. Please consider reformatting the computer site to be able to adjust the headphones using a laptop.
I opt to only own the current generation of a Verizon flip phone. My 3 star rating is based on Bose not providing a laptop adjustment option. Thanks for recognizing military service and providing me the Veteran discount.
Eric
Response from bose.comBy KellyCustomer SupportJuly 25, 2025
Thank you for your feedback. I understand how important it is to have full control over your headphones, including adjusting the equalizer from your computer.

Currently, we don’t offer a Bose desktop app. However, many computers have built-in equalizer settings. Please check with your device manufacturer for details.

As a top-tip, any EQ changes made through the Bose app on a phone or tablet will apply across all connected devices, including your PC!

Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
on July 25, 2025
Posted by: Airdif
When on airplane connected via audio cable, could not determine which mode the unit had to be in. Should the unit be powered on, or just keep it off? Had to keep playing with this to determine how it works.
Written by a customer while visiting bose.com
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