We have had previous models of the Cuisinart 14-cup coffee makers. This one has the same exact complaint that we have sent to Cuisinart multiple times, when you open the top panel after it has brewed coffee water runs down the back of the coffee maker and all over the area behind it. That's one star off. Secondly, this Cuisinart doesn't offer a selection to make a stronger brew as all of our previous models did. This coffee maker doesn't make coffee as flavorable or strong as the prior ones did. We have to add several extra cups of ground coffe to achieve a good flavor, so minus another star.
Written by a customer while visiting cuisinart.com
I really want to love this. It never turn off. I doesnot work no more.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re very sorry your coffee maker isn’t functioning properly and appreciate you bringing this to our attention. Please try unplugging it for a few minutes before restarting, but we understand this shouldn’t be happening. For direct assistance, please call us at 1-800-726-0190 so we can help resolve this.
Written by a customer while visiting cuisinart.com
Makes a good cuppa. Haven't used the over Ice yet, but I'm sure it will be good as well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Flashing Brew/Off button — No Coffee
on December 7, 2025
Posted by: Lacking caffeine in ATL
Gender:Male
Quit working after 5 weeks of use. Light within the Brew/Off button just slowly flashes on/off. No way to bypass it and get it to do anything. Do not buy this thing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. If you’d like further assistance, please give us a call at 1-800-726-0190 so our team can help.
Written by a customer while visiting cuisinart.com
This is a stylish device, and fits all of our needs. We've had many Cuisinart coffee makers over the years, and they keep getting better. They've always been very reliable, and this one is no exception.
Written by a customer while visiting cuisinart.com
Nice big pot of coffee! My only dislike is the coffee pot lid. When you pour a cup, better do it over the sink or remove the lid. Something in the lids shape needs to be changed to correct this problem.
Response from cuisinart.comBy Cuisinart, December 15, 2025
Thank you for sharing your feedback on your Cuisinart coffee maker. We appreciate your comments regarding the lid design and will pass them along to our product team for consideration. If you’d like tips for smoother pouring or additional guidance, our Consumer Care team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com