Customer reviews from cuisinart.com
Cuisinart - 9-qt Basket Air Fryer - Black
Average customer rating
4.4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
29
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
5
88%of customers recommend this product.
(
30 out of
34)
Customer Reviews for Cuisinart - 9-qt Basket Air Fryer - Black
Customer Rating
1
Not great after 6 months of use
on January 7, 2026
Posted by: Beckk2323
Gender:Female
I bought this air fryer 6 months ago and it’s stopped working the screen says “out” I unplugged it and plugged it back in but still shows “out” do not recommend this product. Seems like others have had the same issue too.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for your feedback. The “OUT” message on the display is usually shown when the drawer is not fully inserted. Please double-check that the drawer is seated completely; if the display still shows “OUT” or the unit isn’t working properly, we encourage you to call Cuisinart Consumer Service at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: Racheak
Gender:Female
Verified Purchase:Yes
this is the best air frier i have ever used, it has alot of options but i primarily use it as an air frier, but its very versatile. i love how spacious it is, i don't have to do several sessions, i can get my meals for the week prepped faster.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Buckeye Mom
Gender:Female
Verified Purchase:Yes
Great air fryer! Easy to use, and I love the large capacity. It’s also nice to be able to switch on the interior light to check on your food without having to open the basket. Smart design!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
on January 20, 2026
Posted by: Nick G
I bought this approximately 3 months ago. It was working fine until it started showing “out”. I have tried to troubleshoot, but it still doesn’t work
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 22, 2026
We’re sorry to hear that your unit has stopped working. The “OUT” error code usually appears when the cooking drawer isn’t fully inserted into the machine, so please ensure it’s seated properly. If the error continues, this model is covered under Cuisinart’s 3-year limited warranty, and our Consumer Service team would be happy to assist with troubleshooting or replacement. Please contact them at 1-800-726-0190 for support.
Written by a customer while visiting cuisinart.com
Posted by: Edmick
Gender:Male
Verified Purchase:Yes
Traded up to the larger 9 quart.
More room to cook larger items unobstructed.
More room to cook larger items unobstructed.
Written by a customer while visiting cuisinart.com