Customer reviews from bosch-home.com
Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - Black
Average customer rating
4.8
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
26
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
0
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - Black
Customer Rating
3
3rd Bosch dishwasher in 20 years
on October 6, 2025
Posted by: PatJ
[This review was collected as part of a promotion.] Purchased this Bosch 500 because it does NOT have crystal dry like both previous Bosch dishwashers. Crystal Dry durability sucked.
Ths Bosch 500 is quiet, features a very good third tray for silverware, cleans dishes well. After 2 months, controls are still hard to navigate. Internet connectivity sounds good, but does very little to help controls. I give it 3.75 stars out of 5.
Ths Bosch 500 is quiet, features a very good third tray for silverware, cleans dishes well. After 2 months, controls are still hard to navigate. Internet connectivity sounds good, but does very little to help controls. I give it 3.75 stars out of 5.
I would recommend this to a friend!
Response from bosch-home.comBy TM, CS, October 6, 2025
Hi, Thank you for your review. We are truly sorry to hear of any difficulties or disappointment you may be experiencing with your Bosch dishwasher. We value your feedback and appreciate you reaching out. If you need assistance, please contact our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
(Mostly) A Really Good and Quiet Dishwasher
on October 30, 2025
Posted by: Beth
[This review was collected as part of a promotion.] So far I have been very pleased with the Bosch 500 Series Dishwasher. I usually use the 60-minute wash and have not had any issues with dishes not coming out clean, although I typically rinse all dishes well before placing in the dishwasher. I really like the utensil rack on the top rack and appreciate that there is still a small utensil holder on the bottom rack for larger utensils. This dishwasher also has room for a lot of dishes, it just took me a few times to figure out the best way to utilize the space. This dishwasher is very quiet and you can see a red light on the floor indicating it is running.
I rated this four stars for a few reasons. The racks don't feel as sturdy and roll in and out as well as I would expect from an expensive dishwasher, which gives me some concern for the longevity of the racks, only time will tell. I also have some issues with the design of the middle rack (used for glasses and cups). The right side row is very narrow between the tines and the side wall, only the thinnest glasses fit on that row. The shelves on this rack are more of a hindrance than useful. The slots on the shelf for wine glasses can't be used, they are so shallow that wine glasses tip forward rather than resting safely back in the slot. I removed one of the two shelves, thinking that I could still use the other shelf to place small bowls or lids on, but I will probably also remove that one because it is very difficult to stack anything under it, in front of it, or even next to it. The shelf doesn't flip up so you can't easily put things under it and then secure it in place. It does flip down, but the row is so narrow that virtually nothing fits well in front of it. On a positive note, the middle shelf does have a wide middle section where you can stack bowls, cups or whatever. It is very versatile.
Overall I can work with those small issues and I would recommend this dishwasher.
I would recommend this to a friend!
Response from bosch-home.comBy CM, CS, October 30, 2025
Hi, thanks for your review. We’re sorry to hear of your disappointment with the rack designs. The following link will help provide tips on how to maximize the loading space of your dishwasher: https://bit.ly/3ZKucSG. If you have additional questions, please contact customer service at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
4
3rd Bosch DW
on November 21, 2025
Posted by: Marshall D
[This review was collected as part of a promotion.] This is our 3rd Bosch DW. Like how quiet they are and great job cleaning dishes. Our prior DW's were 300 series with push buttons and LED display. Preferred the 300 series over the 500 series touch sensitive button and no LED. WI-FI app is useless. Not like I am going to pull up an app on my phone to see how much longer the cycle has to finish. In hindsight sight I should have bought the 300 series again
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love my Bosch!
on August 18, 2025
Posted by: Dishwashing dream
[This review was collected as part of a promotion.] The Bosch dishwasher came recommended from family and friends and it did not disappoint me. I love the 3rd rack and flexibility of the other racks. It cleans wonderfully and is super quiet.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
great product
on September 8, 2025
Posted by: boss
[This review was collected as part of a promotion.] love it very quiet
Written by a customer while visiting bosch-home.com
Customer Rating
4
dishwasher
on September 17, 2025
Posted by: annette
[This review was collected as part of a promotion.] Love the way it looks and cleans. Sometimes it does not drain properly. Had a hard time finding a way to drain. Wish is came with better written instructions instead of everything online.
I would recommend this to a friend!
Response from bosch-home.comBy RH, BSH, September 17, 2025
Thank you for your feedback on your Bosch dishwasher! We're glad you love its design and cleaning performance. We're sorry to hear about the issue with draining and inconvenience with the instructions. Please feel free to reach out to our customer care team for assistance at: 1-800-944-2904 or BoschCare@bshg.com. We're here to help!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love my new Bosch 500 Series!!
on October 18, 2025
Posted by: Sharon
[This review was collected as part of a promotion.] Everything about this dishwasher is great!! The 3rd rack makes washing utensils so easy. There are many flexible features on each rack that give versatility to each load. I also like the cycle options available. And the best part is, it is very quiet!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Dishwasher 500 series
on October 20, 2025
Posted by: Homeowner
We purchased and installed the dishwasher a month ago and are very pleased. Extremely quiet, great job cleaning.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com