Customer reviews from intexcorp.com
Intex - Krystal Clean: Sand Filter Pump SX925
Average customer rating
2.7
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Intex - Krystal Clean: Sand Filter Pump SX925
Customer Rating
4
Pump works well but beware the attachments
on June 7, 2022
Posted by: mary
Assembly was easy. Operation is straightforward. Does a good job keeping pool clean. Con #1 -- if you are using this with anything but an intex brand pool you'll likely have to make a trip to the pool store. The fittings to hook to the pool are apparently made for intex pools only. Con #2-- Requires being backwashed more than I thought it would but maybe it's just because it's still fairly new. Overall satisfied with product
Written by a customer while visiting intexcorp.com
Posted by: In a hurry
Verified Purchase:Yes
The main seal was missing and all the small parts baggies were opened
Response from intexcorp.comBy Intex Consumer Service, September 20, 2024
Hi, we’re sorry to hear about the missing seal and opened parts with your Krystal Clear Sand Filter Pump. That’s not the experience we want for our customers. Please contact us via chat at intexcorp.com or call 310-549-8235 for assistance. We’re here to help!
Written by a customer while visiting intexcorp.com
Posted by: DCG
from Tucson, Az
Gender:Male
Verified Purchase:Yes
Pool is noticeably clearer with the sand filter, backwash is super convenient and saves money on buying filters
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, January 10, 2025
Thank you for your 5-star review! We’re delighted to hear you're satisfied with the sand filter. Your feedback means a lot to us, and we look forward to continuing to provide you with top-quality products and service.
Written by a customer while visiting intexcorp.com
Customer Rating
3
overpriced
on May 23, 2023
Posted by: Anonymous
this product is over priced for what it is. It doesn't have much more power than a typical cartridge but costs about 4x more
Written by a customer while visiting intexcorp.com
Customer Rating
2
Tank for 10†sand filter pump
on June 13, 2022
Posted by: Anonymous
The tank cracked when we set this pump up the first time! It is plastic and evidently the pressure is too much for the low quality material. I have an 18' x 48†pool and With this filter, I have to backwash twice a day. It is not sufficient for this size pool, unlike the description states. The back wash outlet sprays all over the ground by the pool because there is no hose to connect. Very disappointed with this filter!
Written by a customer while visiting intexcorp.com
Customer Rating
1
on July 12, 2025
Posted by: Sebastien
from Port Saint Lucie Florida
Gender:Male
This pump lasted 1 year and stopped working. Tried finding the pump and basically it seems I have to be forced to purchase the sand filter and chlorinater together. I somehow feel this is a setup.
No, I would not recommend this to a friend.
Written by a customer while visiting intexcorp.com