Customer reviews from Samsung US
Samsung - 65 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5 out of 5
4.5
(243 Reviews)
Open Ratings Snapshot
Rating breakdown 243 reviews
5 Stars
178
4 Stars
36
3 Stars
9
2 Stars
7
1 Star
13
88%of customers recommend this product. 
(
98 out of 111
)
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Customer Reviews for Samsung - 65 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
2 out of 5
2
Glitchy - not just 1 but 2!!
on May 22, 2026
Posted by: Jamo
from Texas
I’ve had several technical issues with this TV. We have two in our house and they do the same things, they are absolutely not worth the hype for these TVs. Sound bar (the one that it comes with in the package) continuously does not connect after troubleshooting lots of options. They both glitch a LOT and I’ve considered dumping them in the trash, only giving two stars because the art mode is the only thing I like about the TV. You cannot use your Apple TV remote with this either and you have to consistently go to your Apple TV once you turn it on. Not a fan and I hated that I paid what I paid for these.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Samsung SpecialistMay 22, 2026
Hi Jamo,

We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and picture quality.
on May 22, 2026
Posted by: AhMeng
[This review was collected as part of a promotion.] Great features and picture quality. We really love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad TV, worst UI
on May 23, 2026
Posted by: Own3ofThese TVs
from Chicago
Worst UI/UX in a tv ever. Defaults to garbage Samsung tv stream. Home button defaults to NOT the Home Screen. Apps take forever to load (if it even works). Kinda looks nice though lol
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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