Customer reviews from Samsung US
Samsung - 65 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
178
4 Stars
36
3 Stars
9
2 Stars
7
1 Star
13
88%of customers recommend this product.
(
98 out of
111)
Customer Reviews for Samsung - 65 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Samsung
on March 24, 2026
Posted by: Blazer
[This review was collected as part of a promotion.] Light weight, you can hang it on the wall. It looks like a picture with many photographs to choose from.
Written by a customer while visiting Samsung US
Customer Rating
2
Very average and slow
on April 2, 2026
Posted by: ATnash
from TN
It’s pretty but below average picture/performance for a high end TV. Picture quality is fine but the performance in terms of speed is awful. Constant latency.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, April 3, 2026
ATnash,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound and picture
on April 3, 2026
Posted by: Watterdog
[This review was collected as part of a promotion.] I love this TV!
Excellent sound, easy menu to use, fantastic picture!!
I love it in my living room. I put a art background Screensaver and leave on at parties
Excellent sound, easy menu to use, fantastic picture!!
I love it in my living room. I put a art background Screensaver and leave on at parties
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best I've ever had
on April 4, 2026
Posted by: CuzinC
[This review was collected as part of a promotion.] One of my favorites features is t the TV components are separate from the TV like a cable box
Written by a customer while visiting Samsung US
Customer Rating
5
Not perfect but pretty darn good.
on April 5, 2026
Posted by: The Joff
[This review was collected as part of a promotion.] Love the TV, it's my third frame. As with all TVs that aren't backlit or OLED, performance could be better but between the fast UI and pretty aesthetics, it's a win. Good job Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase ever!
on April 5, 2026
Posted by: KSJULI
from Kansas
[This review was collected as part of a promotion.] The FRAME TV is AWESOME. The picture is so sharp and clear. The colors are very vibrant. When it is in ART MODE, it is like having a real masterpiece hanging in your room.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
55” Frame
on April 5, 2026
Posted by: adelaida
[This review was collected as part of a promotion.] Very happy with Frame. Not using the art as we purchased to watch tv in a room with many large windows. No more annoying reflection. Matte screen works as advertised. The control box is convenient-doesn’t bother me at all. Would purchase again.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Aesthetically pleasing, but horrible connectivity.
on April 6, 2026
Posted by: JackieH
from San Jose
[This review was collected as part of a promotion.] I really wanted to love this TV because aesthetically, it’s beautiful and fits perfectly into my space. The design is definitely the standout feature.
However, the performance has been disappointing specifically the WiFi connectivity. Since installation, the TV disconnects from WiFi almost every day. My previous TV never had this issue, and my router is located right next to the TV, so signal strength shouldn’t be a problem.
The Samsung installation team set everything up correctly, and it initially connected without any issues. Unfortunately, the connectivity problems started immediately after and have been consistent ever since.
At this point, it’s frustrating because while the TV looks great, the daily connectivity issues make it difficult to enjoy. I would absolutely rate this higher if the WiFi performance were reliable, but for now, that’s been a major drawback.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, April 6, 2026
JackieH,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV, One Connect Box, and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV, One Connect Box, and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US