Customer reviews from Forno Appliances
Forno Appliances - Lazio 4.32 Cu.Ft. Freestanding Dual Fuel LP True Convection Range with Reversible Griddle - Silver
Average customer rating
3.9
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
86
4 Stars
47
3 Stars
38
2 Stars
12
1 Star
12
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Forno Appliances - Lazio 4.32 Cu.Ft. Freestanding Dual Fuel LP True Convection Range with Reversible Griddle - Silver
Customer Rating
3
Too new to review
on February 17, 2023
Posted by: yolanda
Just delivered today so I cannot rate the oven/range. However, delivery was perfect.
Response from Forno Appliances By Michael, Customer Service, February 17, 2023
Hello Yolanda,
Once your new range has had some use and if you are satisfied with your purchase, we would greatly appreciate and updated review! If you ever have any questions regarding your purchase or any of our Forno products, please reach out to us at mysupport@forno.ca or call directly at 1-866-231-8893 extension 225.
Once your new range has had some use and if you are satisfied with your purchase, we would greatly appreciate and updated review! If you ever have any questions regarding your purchase or any of our Forno products, please reach out to us at mysupport@forno.ca or call directly at 1-866-231-8893 extension 225.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Beautiful appliances
on February 21, 2023
Posted by: Karen
Stunning product. Unfortunately our oven door bar needed to be replaced because one of the screw holes was not bored out correctly. Still waiting on customer service to resolve the issue.
Response from Forno Appliances By Michael, Customer Service, February 21, 2023
Hello Karen,
I see you reached out today to our parts department representative Tania. Just provide her all the requested information and we will be able to get replacement parts free of charge within 48 hours!
I see you reached out today to our parts department representative Tania. Just provide her all the requested information and we will be able to get replacement parts free of charge within 48 hours!
Written by a customer while visiting Forno Appliances
Customer Rating
3
Decent but defective grill
on February 25, 2023
Posted by: Furhaad
Great looking stove but the top grill function stopped sparking. Will see how Forno respond now.
Response from Forno Appliances By Michael, Customer Service, February 27, 2023
Hello Furhaad,
I'm sorry to hear about the issue you're experiencing with your range. I see in our database that you're already in contact with our technical support agent, Max, who is currently reviewing the video you've provided. Rest assured that Max will work closely with you to diagnose and resolve the issue as quickly as possible.
To help Max in this process, please provide all the information he has requested. This will help him to better understand the issue and find the best solution for you. You can always reach out to us directly at 1-866-231-8893 extension 232
I'm sorry to hear about the issue you're experiencing with your range. I see in our database that you're already in contact with our technical support agent, Max, who is currently reviewing the video you've provided. Rest assured that Max will work closely with you to diagnose and resolve the issue as quickly as possible.
To help Max in this process, please provide all the information he has requested. This will help him to better understand the issue and find the best solution for you. You can always reach out to us directly at 1-866-231-8893 extension 232
Written by a customer while visiting Forno Appliances
Customer Rating
4
Beatiful Range
on February 27, 2023
Posted by: RACHEL
The range is wonderful. However, we are struggling with the oven. The temperature is not consistent and even with the recommended tricks, we are having trouble keeping it lit.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Can't review
on March 3, 2023
Posted by: Todd
product not setup and I have minor damage to one of the grid top and 1 knob, so far extremely easy to setup just haven't used it yet. I will write a real reviews once I contact customer.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great oven range
on March 3, 2023
Posted by: Labrini
Very happy with my new range oven
It looks great and works nice
It looks great and works nice
Written by a customer while visiting Forno Appliances
Customer Rating
4
Gauge Reads too hot
on March 6, 2023
Posted by: Sarah
Gauge is reading 100 when it isn’t even in use. Need help!
Written by a customer while visiting Forno Appliances
Customer Rating
5
The deliver guys didn’t try the oven to make sure
on March 8, 2023
Posted by: Audrey
I my Forno today having a hard time getting the oven to come on. It’s kinda scary
Response from Forno Appliances By Michael, Customer Service, March 9, 2023
Hello Audrey,
Thank you for leaving us a review and we're sorry to hear that you're facing an issue with our product. We would like to assist you in resolving the problem as soon as possible. Could you please provide us with your model number, FFSGS6276-30, along with the issue you are facing and contact our technical support team at mysupport@forno.ca. Our team will be happy to diagnose the issue and work towards finding a solution for you.
Thank you for leaving us a review and we're sorry to hear that you're facing an issue with our product. We would like to assist you in resolving the problem as soon as possible. Could you please provide us with your model number, FFSGS6276-30, along with the issue you are facing and contact our technical support team at mysupport@forno.ca. Our team will be happy to diagnose the issue and work towards finding a solution for you.
Written by a customer while visiting Forno Appliances