Customer reviews from roku.com
Roku - 50" Class Select Series 4K Smart RokuTV (2025)
Average customer rating
4.8
(654 Reviews)
Rating breakdown 654 reviews
5 Stars
571
4 Stars
67
3 Stars
6
2 Stars
3
1 Star
7
93%of customers recommend this product.
(
170 out of
182)
Customer Reviews for Roku - 50" Class Select Series 4K Smart RokuTV (2025)
Customer Rating
5
It was a Christmas gift for my wife
on January 31, 2024
Posted by: Goobiewan
from Harrisburg, PA
As the saying goes, happy wife, happy life. My wife loves this, and I too am impressed with the Roku 65" TV I bought. Set up to all our streaming services was very easy and she is loving the TV! The picture quality is great, and sound is excellent too. It's so good she hasn't even pestered me to set up the sound bar and surround sound system that was the other part of her Christmas gift!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku is great free streaming Movies & TV
on January 21, 2024
Posted by: RayTheGreat
from SoCal, CA
I've been using this new Roku TV for about a month now and there are a ton of different apps that have free movies and TV shows supported by ads.
I also like the smart TV features on this Roku TV, that allow me to customize it to exactly the experience I want. Many times on movies the sound effects and background music are way too loud and the dialogue volume is way too low. I'm able to use the "Sound mode: dialogue" setting to fix this issue.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great clarity on screen and response time is fast!
on June 6, 2024
Posted by: Ron57
from Easley,SC
I purchased my TV a couple of weeks ago and it has functioned absolutely fine! The color and clarity is amazing and finding movies and shows to watch is effortless! Love it 😄
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
easy to use for tech stugling seniors
on September 6, 2024
Posted by: jamie nolan
from longwood fla
it was my bday present from my children!give me a break people!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
eh
on December 27, 2023
Posted by: chelseynichoel24
from Wichita, Kansas
it’s says 4K but we’ve never been able to watch a 4K movie
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Very confusing to operate
on January 5, 2024
Posted by: KJWW
from Sarasota
Format/platform extremely confusing. Could never access my DVR Xfinity feature so I could record programs. FF/RW do not show pix but just times in very small image so very difficult to use.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Washed out picture
on July 25, 2024
Posted by: Dave
from Florida
The picture is a bit blurry and washed out no matter what adjustments are made to backlight, brightness, sharpness or other effects. Blacks look grey and edges of images are blurry. Colors are muted and dull. The best description is it is like watching television in a foggy room. Mine came with the wrong remote (no voice control), it took some effort but Roku finally said they will send the correct one. I’m disappointed but am stuck with it. It’s much thicker and heavier than most similar TV’s of the same size. The sound is pretty good
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 4, 2024
Hi Dave, thank you for letting us know and for sharing this. This is not the kind of experience that we would like to offer. As a quick tip to improve the picture quality could follow this step. Try to play any movie or content press the * star button>Select Picture Setting>Picture Mode>Change the picture mode using the left and right buttons on your remote. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/115007365648. If you still need assistance, don't hesitate to reach out at http://support.roku.com/contactus to contact our skilled support representatives. Your feedback is essential to us, and we're eager to assist you. We looking forward to working with you,
Thanks!
Roku Customer Advocate
Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
garbage
on October 28, 2024
Posted by: Michael
from Los Angeles
Their TVs are just garbage, do not buy one. Customer service are all liars and stupid.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com