Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - Black Stainless Steel
Average customer rating
4.2
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
181
4 Stars
81
3 Stars
35
2 Stars
16
1 Star
19
81%of customers recommend this product.
(
169 out of
208)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - Black Stainless Steel
Customer Rating
5
Impressed and pleased
on July 28, 2026
Posted by: VJW1
[This review was collected as part of a promotion.] The inside is very spacious and well organized. The icemaker/water dispenser in-door seems to take less room than my previous French door (different make). Operation is quiet. Drawers and shelves are arranged for maximum flexibility. The door shelves are sized well to allow standard size bottles and jars to fit easily. The water/ice dispenser are separate which makes for less splash and less mess.
My last fridge lasted 15 years. I look forward to long service with Whirlpool. They have certainly upped the game on details.
I only wish it was available in the Biscuit (Bisque) color! White is still ok without changing the entire color scheme of the kitchen
My last fridge lasted 15 years. I look forward to long service with Whirlpool. They have certainly upped the game on details.
I only wish it was available in the Biscuit (Bisque) color! White is still ok without changing the entire color scheme of the kitchen
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on July 24, 2026
Posted by: Old Man Time
[This review was collected as part of a promotion.] This refrigerator is a replacement for a Samsung that was 10 years old. This refrigerator keeps our food cooler and makes more ice more quickly than any we've seen before. So far, it is an excellent product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broke after 3 days
on July 24, 2026
Posted by: JMG87
[This review was collected as part of a promotion.] Love the fridge style but after 3 days the fridge stopped cooling. The part was going to take 9 days to come. Now it’s potentially up to a month! And now the compressor seems to be bad. Very frustrated that we bought this great new fridge and then 3 days later we are now without a fridge for potentially a month or more. Been told we can’t replace or refund. Have to wait for the part.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24320598.
We’re looking forward to hearing from you.
Jacob W.
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24320598.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
5
perfect
on July 23, 2026
Posted by: abc3
[This review was collected as part of a promotion.] I love my new refrigerator. It though. The wider. The cold water and the ice maker are perfect for me with all the water that I have to drink. Umm, the space. Uh, the convenience. Everything is perfect, I love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Quit working after 4 days!
on July 23, 2026
Posted by: NotaHappyConsumer
[This review was collected as part of a promotion.] Would love to review this refrigerator, however, it quit working 4 days after being installed. Still waiting on parts.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 28, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24328212.
We’re looking forward to hearing from you.
Jacob W.
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24328212.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on July 23, 2026
Posted by: Nick 2513
[This review was collected as part of a promotion.] Maintains consistent cooling temperature. Ice making capability is adequate for our household. Wish the deli drawer was a little deeper.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice maker failed only 6 months young
on July 22, 2026
Posted by: Irish8226
[This review was collected as part of a promotion.] 6 months young ice maker failed, 2 weeks without ice...manufacturer must start producing quality products that last as they use to last for 30 years, now products are made to break even though I spent over 2K dollars, extremely disappointed, Whirlpool do better for the consumer!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Water n Ice
on July 22, 2026
Posted by: V. Family
[This review was collected as part of a promotion.] We bought our fridge for space, water and ice. And we love it. It suites all our needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com